Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Shreerupa Banerjee

Shreerupa Banerjee

Catalog Specialist
Kolkata

Summary

I am a Catalog Specialist holding an experience of 2+ years into core operations program. I have a mixed experience as a trainer, mentor, auditor and also as a Quality analyst that I acquired from the current role. I have provided multiple insights in order to improve the process and reduce the average handling time for the handling of the job. I am extremely eager to join the team in order to bring innovative and cutting-edge solutions to the business that is dealt in a day to day basis. At the current moment, I am inclined into having an exposure in the fields of Administration, Research, Content Editing and/or Training. Having an experience of more than 2 years in a core operations team, I am confident enough that I will be able to leverage organizational and research skills to support internal and external communication.

Overview

2
2
years of professional experience
7
7
years of post-secondary education
5
5
Certificates

Work History

Catalog Specialist

Amazon Development Center India
Hyderabad
02.2021 - Current
  • As a Catalog Specialist in Audits and Insights team [Decision Quality – Abuse Prevention], it is my primary duty to audit certain program specific cases that require extreme attention to detail, time management skills, absolutely top-notch productivity and premium quality responses.
  • I am responsible for finishing off the quota of the to-be-audited cases that arrive from the core Operations Team and then providing with my recommendations and insights that might improve the programs that we work on
  • It has been the duty in a way to provide with opinions in order to make the programs non-repetitive, interesting and also challenging in a way in order to learn new things every day.

Seller Partner Associate

Amazon Development Center India Pvt. Ltd
Kolkata
08.2020 - 02.2021
  • Worked in the role of a SPS Associate (VCC-KOLKATA) in the department of Seller and, I, in my previous role, needed to act as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements
  • I was responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform

Education

Bachelor of Science - Computer Science, Physics, Mathematics

University of Calcutta
Surendranath College, Kolkata
08.2015 - 04.2019

Science

All India Senior School Certificate Examinations
Kolkata
04.2013 - 05.2015

Science, Arts, Language

W.W.A Cossipore English School
Kolkata
04.2012 - 03.2013

Skills

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Certification

Dual Certification course of Web Designing and Graphics Designing from George Animatrix School of Animations in the year of 2020

Additional Information

o I have successfully created and submitted a project on Graphics Designing under the Institute of George Animatrix School of Animations that dealt with designs of banners, leaflets, hoardings, image manipulation, digital painting etc. in the year of 2019. The hardcopy of the project has been submitted in my name and under George Animatrix School of Animations in the same year.


o The second part of the project dealt with the creation of a working and responsive web template design using HTML and CSS styles along with Bootstrap and JQuery in the year of 2020. The project is entirely based on software and no field (outdoor) work was included.

Timeline

Catalog Specialist

Amazon Development Center India
02.2021 - Current

Seller Partner Associate

Amazon Development Center India Pvt. Ltd
08.2020 - 02.2021

Bachelor of Science - Computer Science, Physics, Mathematics

University of Calcutta
08.2015 - 04.2019

Science

All India Senior School Certificate Examinations
04.2013 - 05.2015

Science, Arts, Language

W.W.A Cossipore English School
04.2012 - 03.2013
Shreerupa BanerjeeCatalog Specialist