Results-driven and detail-oriented IT professional with expertise in IT service engineering, software support, and web development. Proven ability to diagnose and resolve hardware, software, and network issues for seamless operations. Strong problem-solving abilities and excellent customer support skills. Passionate about teaching, cinematography, and emerging technologies. Skilled in managing multiple tasks in fast-paced environments, collaborating with teams, and driving continuous improvement in service efficiency. A well-versed engineering professional excelling in providing technical support and maintenance services. Known for effectively resolving issues to improve system reliability and performance. Emphasizes teamwork and adaptability to meet evolving project requirements. Highly skilled in diagnostics, preventive maintenance, and customer service with a commitment to delivering high-quality results.