Hi, I’m
Shrey Mahajan
Business Analyst
Ludhiana
Summary
Versatile professional with a diverse background in business analysis and retail management. Proven ability to analyze complex data, translate business needs into actionable solutions, and manage projects within Agile/Scrum methodologies. Extensive experience in leading and motivating teams, optimizing operational efficiency, and driving revenue growth in retail environments. A results-oriented and customer-focused individual with a strong commitment to exceeding expectations and delivering tangible results.
Overview
6
years of professional experience
Work History
Infosys
Senior Associate Consultant
06.2022 - Current
Job overview
- Worked on analyzing the customer data from the old system to review all the reports for migrating only the utilized information and eliminating the obsolete/un-useful data files for effective visualization and further amending the required scope of changes
- Worked on OTC value stream and collaborated with the Product Owner to translate high-level product requirements into detailed user stories that capture the desired features and functionality from the end-user's perspective
- Conducted and facilitated workshops with clients and stakeholders to understand current and future state business processes, documenting findings and requirements
- Designed and Developed flow diagram to visually represent relationships and interactions between data tables, enhancing cross-functional understanding.
- Tracked, documented, and resolved issues using Jira and Confluence, providing ongoing support to the project team
- Supporting the implementation of new systems and applications, including testing, training, and go-live activities
- Collaborate with the development team to promptly resolve defects by following up on issues and deeply understanding their root causes
- Create and maintain comprehensive documentation, including requirements specifications, user stories, and process diagrams
- Working on Various DCG unit Initiatives like CPG Domain newsletter and client newsletter
- Also, involved in various POV and RFPs for different clients
TATA Croma
Store Manager
05.2021 - 05.2022
Job overview
- Won the 'Best New Store' Award at the Annual conference based on KPI achievement
- Provided the recommendation for expansion in the Punjab region based on research of having High potential market and performance in various KPIs, the organization has planned to open nearly 3 more stores in the region which are under process
- Responsible for leading and managing a team of 50+ team members in the current new store as a Store Manager and have experience handling 100+ team members as an Assistant Store Manager
- Have one of the best Endless Aisle (Omni Channel) penetration in India and are Well versed with the E-commerce and Omni channel business of the company
TATA Croma
Assistant Store Manager
04.2019 - 04.2021
Job overview
- Ensured that given targets are achieved by implementing innovative marketing strategies with cost compatibility for profit maximization
- Have experience of handling 70cr turnover stores annually with different teams
- Managing right from day-to-day store operations, In-store promotions, Visual Merchandising, Customer service, Sales, Inventory Management, VAS and other responsibilities including Admin work and HR delegations
- Having set my optimal performance in each category store from A-B and C, been transferred to all tiers to challenge my overall knowledge and to analyze my performance growth
Education
Birla Institute of Management Technology (BIMTECH)Greater Noida, India
MBA from Retail Management
04.2001
Kamla Lohtia Sanatan Dharam Ludhiana
Bachelor of Commerce from Accounting And Finance
04.2001
DAV Public SchoolLudhiana
12th from Commerce
04.2001
Skills
Stakeholder Management
Accomplishments
- Received 2 I-Rise Award (Infy Award) for my contribution toward DCG and Client.
- Completed 9 certifications and 52 courses within Infosys concerning technology and Domain.
- Won Award for Best New- Store Manager.
- Won an orange cap 3 times which is awarded to best-performing store in all KPI in each group across India.
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