Shrey Minz

• Identified and documented detailed business rules and use cases based on requirements analysis.
• Researched and resolved issues regarding integrity of data flow into databases.
• Utilized data visualization tools to effectively communicate business insights.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Articulated risks and issues to communicate concerns to various levels of management.
• Provided evaluative judgment based on analysis of information in complicated and unique situations and contributed to formulation of standards and strategies for functional areas.
• Identified process inefficiencies through gap analysis and outlined sensible solutions.
• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.

Benefit Operations Manager( July 2021 - Dec 2021)

Solution Delivery Analyst(Jul 2019 - Jun 2021)

Benefit operation Administrator(Sep 2018 - June 2019)

• Identified issues, analyzed information and provided solutions to problems.
• Developed team communications and information for meetings.
• Developed and maintained courteous and effective working relationships.
• Increased Clients and Participants satisfaction by resolving issues.
• Drove operational improvements which resulted in savings and improved profit margins.
• Collaborated with team members to achieve target results.
• Carried out day-to-day duties accurately and efficiently.
• Maintained energy and enthusiasm in fast-paced environment.
• Participated in team-building activities to enhance working relationships.
• Led projects and analyzed data to identify opportunities for improvement.
• Coordinated among multiple external stakeholders on major project milestones and prioritization goals.
• Coordinated and led internal and external team meetings.
• Led by example, applying thorough understanding of complex projects and business acumen to workplace challenges to motivate team members towards greater productivity.
• Defined project scope, goals and deliverables that supported company objectives in collaboration with management and stakeholders.
• Identified potential risks and devised contingency plans, preparing team members to avoid and respond promptly to possible obstacles.
• Managed technical projects, utilizing established project tools and methodologies to bring projects to timely completion.
• Communicated project expectations to team members and stakeholders to set tone for high productivity level.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Maintained open communication by presenting regular updates on project status to leaders and clients as needed.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

• Used coordination and planning skills to achieve results according to schedule.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.