Category Management | Program Management | P&L | Business Development
Noida,UP
Summary
Results-driven Business Manager with over 5 years of experience in the logistics industry. Expertise in managing revenue growth, optimizing P&L, and driving strategic initiatives. Proven track record in identifying market opportunities, building client relationships, and delivering sustainable business solutions to enhance profitability and operational efficiency.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Assistant Program Manager - Growth & Strategy
FabHotels
01.2024 - Current
Led and coordinated a team of 34 Revenue Managers across North India, aligning regional strategies with corporate objectives to drive performance.
Implemented data-driven initiatives to increase regional occupancy rates and Average Daily Rate (ADR), contributing to overall revenue growth.
Developed and standardized processes connecting ground-level operations with the head office, enhancing communication and operational efficiency.
Utilized advanced Excel and Google Sheets for data analysis, providing actionable insights to inform strategic decisions and performance improvements.
Designed and maintained Tableau dashboards to monitor key performance indicators (KPIs), facilitating real-time performance tracking and reporting.
Collaborated with cross-functional teams to align revenue management strategies with marketing, sales, and operations, optimizing overall business performance.
Conducted training sessions for Revenue Managers, enhancing their skills in revenue optimization and data analysis techniques.
Assisted in integrating new technologies and automating processes, streamlining operations and reducing manual workload.
Supported the development and execution of growth strategies, aligning regional objectives with company-wide goals to drive business expansion.
Monitored and analyzed market trends and competitor activities, providing insights to adjust strategies and maintain a competitive edge
Deputy Manager - Category
Moglix.com
01.2022 - 12.2023
Onboarded 150+ new industrial clients, successfully driving growth and expanding Moglix's presence in the INDUSTRIAL sector.
Led B2B sales efforts, engaging with key decision-makers and presenting tailored solutions to meet client needs, resulting in significant new business acquisition.
Managed accounts generating a cumulative monthly revenue of 2 Crore INR, ensuring sustained financial growth and profitability.
Oversaw the Profit and Loss (P&L) for onboarded accounts, optimizing cost management and revenue generation to meet business targets.
Built and nurtured strong relationships with clients, ensuring long-term partnerships and repeat business.
Implemented strategies to maximize account profitability through cross-selling, upselling, and identifying new business opportunities.
Analyzed market trends and customer feedback to provide actionable insights for product offerings and sales strategies.
Collaborated with cross-functional teams (e.g., marketing, operations, supply chain) to ensure seamless execution of client projects and service delivery.
Sr. Executive - Operations
Prozo Distribution Pvt. Ltd
08.2020 - 12.2021
Led B2B sales efforts, successfully approaching and onboarding clients for 3PL and transportation services, driving significant business growth.
Contributed to generating a monthly revenue of 1 Crore INR through strategic client acquisition, retention, and upselling of logistics services.
Played a key role in expanding the company's warehousing capacity from 5 to 29 warehouses during tenure, supporting overall business scalability.
Managed end-to-end Request for Quotation (RFQ) processes, ensuring timely and accurate proposals to secure new business and enhance client satisfaction.
Focused on maintaining strong relationships with existing clients, handling retention queries, and ensuring high client satisfaction to reduce churn.
Delivered tailored 3PL and transportation solutions to meet diverse client needs, optimizing supply chain and distribution efficiencies.
Collaborated with internal teams (operations, supply chain, logistics) to ensure seamless service delivery and client satisfaction.
Identified and pursued new business opportunities, expanding Prozo's footprint in the competitive 3PL market.
Intern
OM Logistics
04.2019 - 06.2019
Warehouse Operations Support: Assisted in managing daily warehousing activities, including inventory control, order picking, and packing, ensuring efficient workflow and accuracy in shipments.
Transportation Coordination: Collaborated with the transportation team to optimize delivery schedules, track shipments, and ensure timely dispatch of goods, enhancing overall logistics efficiency.
Process Improvement Initiatives: Contributed to initiatives aimed at improving operational processes within the warehouse and transportation functions, identifying areas for increased efficiency and reduced costs.
Intern
Flipkart India Ltd.
10.2018 - 12.2018
Warehouse Operations Management: Assisted in the daily management of warehousing operations, ensuring efficient inventory handling, storage, and order fulfillment processes.
Supply Chain Optimization: Contributed to identifying and implementing process improvements that enhanced the overall efficiency of the supply chain, reducing lead times and operational costs.
Data Analysis and Reporting: Utilized data analysis tools to monitor key performance metrics, providing insights that supported decision-making and operational enhancements within the warehousing team.
Intern
Safexpress Pvt Ltd.
03.2018 - 06.2018
During my three-month internship at Safexpress, I focused on 3PL logistics and transportation management. I was responsible for the loading and unloading of goods, ensuring that all processes ran smoothly and efficiently.
This experience allowed me to develop a keen understanding of inventory management and the importance of timely deliveries.
I collaborated with team members to troubleshoot issues and optimize workflow. My role involved adhering to safety protocols and maintaining a clean, organized workspace.
Overall, the internship provided valuable insights into the logistics industry and enhanced my practical skills.