Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Shreya Anand

Shreya Anand

Transformational Change Lead
Bengaluru

Summary

Shreya is a dynamic Change Management Specialist with a proven track record in Business Transformation, Organizational Change Management, Project Management, Strategic Communications, and Learning & Development.

She is SAFe 6 certified (Scaled Agile) and PSM certified (Scrum.org), Enabling her to drive projects with agility and efficiency. Shreya holds a degree in Computer Science Engineering and was recognized as a Merit Scholar for her achievements.

Overview

3
3
years of professional experience
4
4
Certifications
2
2
Languages

Work History

OVERVIEW - CHANGE LEAD

Shell
10.2021 - Current
  • I have managed & delivered a series of flagship projects that have significantly contributed to Shell's Powering Progress Strategy. Here is an overview of my key deliverables:
  • Facilitated Change Impact Assessment (CIA) workshops to map out & analyze change impacts on end-user journeys across 9 personas.
  • Enabled Operations team to perform effectively by providing targeted insights & recommendations, resulting in streamlined processes and improved performance.
  • Executed change action plan and ensured business continuity with 50-80% fewer issues than expected in Hypercare.
  • Meticulously planned & led Shell India wide DE&I events - Culture collab, IDAHOBIT, and Pride.
  • Mentored junior analysts, providing guidance on best practices and fostering a supportive learning environment.

CHANGE COMMUNICATIONS LEAD - IT Compliance Project

Shell
09.2023 - 05.2024
  • Developed and executed Change Strategy for an M&A IT Compliance project.
  • Managed Resistance to Change through tailored impactful communications and engagement strategies.
  • Conducted extensive Stakeholder Analysis & Mapping for 770+ end users.
  • Led high-level Change Impact Analysis (CIA) workshops to assess business process impacts.
  • Established & managed a Change Action Network with 20+ change agents.
  • Designed Training Curriculum for 9 persona groups and delivered 35+ core training sessions.
  • Facilitated Post Go-Live Adoption Assessments and provided ongoing change support.

COMMUNICATIONS & ENGAGEMENT SPECIALIST

Shell
10.2022 - 09.2023
  • Positioned Emerging Digital Technologies (EDT) portfolio as a leader in digital innovation through strategic communication and data storytelling.
  • Executed 3 engagement campaigns for Data Quality & Scientific HPC initiatives, boosting stakeholder engagement.
  • Led CR and PR efforts for "Changemakers of Tomorrow," enhancing brand visibility.
  • Organized 7 networking events, 2 fireside chats, 3 workshops, and 1 hackathon.
  • Hosted industry leaders from 7 technology partners, 15+ startups, 8 Trailblazing Assets at Changemakers.
  • Managed Shell-NVIDIA's GTC conference prep, curating content for SVP, ensuring alignment with Shell’s strategic objectives.
  • Implemented KPIs to gather feedback and refine communication strategies.

CHANGE & CONTINUOUS IMPROVEMENT SPECIALIST

Shell
10.2021 - 12.2022
  • Collaborated with Operations team for continuous improvement project impacting 400+ users.
  • Streamlined recruitment processes, reducing hiring cycle times by 25%.
  • Conducted training sessions and workshops, improving interviewer preparedness by 20%.
  • Designed atraining curriculum for staff and contractors, achieving a 98% compliance rate for time-writing.
  • Revamped onboarding process for 100+ resources, ensuring seamless experience for new hires.
  • Used Fishbone Diagrams and 5 Whys to identify root causes of downtime and inefficiencies.
  • Executed active feedback analysis by leveraging Power BI dashboards.

Education

BTech, Computer Science And Engineering - Merit Scholar – Rank 8 (9.32 CGPA)

Vellore Institute of Technology
06.2021

Skills

Strategic Communications

Certification

Professional Scrum Master - 1 (PSM-1)

Accomplishments

▪ Recognized by GM HR for contributions to Diversity Equity & Inclusion initiatives at Shell.


▪ Special Recognition Awards (SRA) for active contribution towards various departmental initiatives.

Timeline

SAFe 6

10-2023

Professional Scrum Master - 1 (PSM-1)

09-2023

CHANGE COMMUNICATIONS LEAD - IT Compliance Project

Shell
09.2023 - 05.2024

COMMUNICATIONS & ENGAGEMENT SPECIALIST

Shell
10.2022 - 09.2023

Leadership Through Social Influence | Northwestern University

10-2021

OVERVIEW - CHANGE LEAD

Shell
10.2021 - Current

CHANGE & CONTINUOUS IMPROVEMENT SPECIALIST

Shell
10.2021 - 12.2022

High Performance Collaboration: Leadership, Teamwork, and Negotiation | Northwestern University

09-2021

BTech, Computer Science And Engineering - Merit Scholar – Rank 8 (9.32 CGPA)

Vellore Institute of Technology

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Shreya AnandTransformational Change Lead