Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
References
Personal Information
Certification
Languages
Timeline
Shreya Banerjee

Shreya Banerjee

Bengaluru

Summary

Dynamic Public Speaking & Creative Writing Expert with a proven track record at Planet Spark, adept in Microsoft Office and data analytics. Excelled in transforming students' abilities across all ages, leading teams to exceed enrollment targets, and innovating educational content. Skilled in both strategic leadership and technical tools, achieving significant milestones in educational excellence. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Public Speaking & Creative Writing Expert

Planet Spark
Bengaluru
01.2024 - Current
  • Training students from ages 5 to 65 years in public speaking on an online platform.

Team Leader

Narsee Monji Institute of Management Studies
12.2021 - 06.2022
  • Managing and leading a team of counselors.
  • Overseeing the operations, preparing module presentations, and SOP guidelines.
  • Training the counselors on sales pitches, addressing client queries, and converting prospective leads into enrollments.

Head of Department (Front Office) & UWL Module Leader

International Institute of Hotel Management
Bangalore
08.2019 - 07.2021
  • Teaching undergraduate students the core subject of hotel management, Front Office, and the non-core subjects of Tourism and Hotel Sales and Marketing.
  • Module leader for Rooms Division under the aegis of the University of West London (UWL).
  • Heading the Front Office Department of the college, planning the syllabus for all three years, inter-department coordination, overseeing the department activities, classes, etc. Leading and managing the department and its faculty.

Room Division & UWL Faculty

International Institute of Hotel Management
Bangalore
05.2016 - 05.2018
  • Teaching undergraduate students the core subject of hotel management, Front Office, and the non-core subjects of Tourism and Hotel Sales and Marketing.
  • Guiding students with the Rooms Division Assignment under the aegis of the University of West London (UWL).
  • Preparing presentations and lesson plans for conducting classes effectively, interestingly, and keeping the class engaging.
  • Cultural Club In-Charge.

Teacher

Harsh Convent School
Suratgarh
07.2014 - 12.2015
  • Taught English classes for grades 6 to 8, affiliated with the CBSE Board.
  • Prepare lesson plans, conduct classes, substitutions, etc. Along with it, provide administrative support as the class teacher.
  • Oversee the lesson plans, class schedules, and class monitoring of middle school.
  • Planning classes, substitutions, class and syllabus scheduling, etc.
  • Planning and preparing for student activities and events.

Floor Supervisor

Oriflame India Pvt. Ltd
04.2013 - 10.2013
  • Administration and inter-department coordination for smooth operations of the store.
  • Training the clients regarding the systems and processes for smooth operations on the shop floor.
  • Supervise and manage the security and housekeeping staff in the store.
  • Billing and Cashiering

Senior Sales Executive

Mahindra Holiday and Resorts India Ltd (MHRIL)
11.2012 - 03.2013
  • Selling Holiday Packages

Management Trainee

Umaid Bhawan Palace
Jodhpur
06.2011 - 07.2012
  • Front Office Operations, In-Room Dining Order-Taking and Billing

Industrial Trainee

ITC Sonar
Kolkata
11.2009 - 03.2010
  • Underwent training in Front Office, Housekeeping, F&B Service, Food Production and Banquets

Education

Certification course - Data Analytics

Coding Invaders
11.2023

GPA: 93%

Master in Travel and Tourism Management -

Indira Gandhi National Open University
12.2021
GPA: 70.56%

Post Graduate Diploma in Business Administration - Human Resource Management

Symbiosis Centre of Distance Learning, Pune
12.2015
  • under the aegis of Symbiosis Open Education Society (SOES)
  • GPA: 70.24%

B. Sc. - Hotel and Hospitality Administration

Institute of Hotel Management Catering Technology and Applied Nutrition, Kolkata
05.2011
  • under the aegis of National Council of Hotel Management and Catering Technology (NCHMCT) and Indira Gandhi National Open University (IGNOU)
  • GPA: 71.29%

10 + 2 -

Army Public School Dhaula Kuan, New Delhi
12.2007
GPA: 72.8%

10 -

Army Public School, Dhaula Kuan, New Delhi
12.2005
GPA: 75.2%

Skills

  • Working Knowledge of Windows XP, Windows 7, 8 and 10
  • Microsoft Office
  • Data Analytics
  • Working Knowledge of MySQL(Write codes on MySQl to extract Data)
  • Working Knowledge of Google Tools like Google sheet, Word, Meet, Drive, Form, Class etc
  • Power BI
  • Property Management Systems Fidelio, Opera and IDS
  • Point of Sale(Shawman and Orisales)
  • Basic French

Accomplishments

  • Diploma in Bharat Natyam
  • Intra College Parliamentary Debate – Winner
  • Round Robin Tennis tournament – Winner
  • Received Letter of Appreciation from the Institute for active participation in the Decentralized counseling of NCHMCT for two years
  • Participated in the Intra-college quiz competition and ranked third
  • Completed A1 level in French (Basic) from Alliance Française

Hobbies and Interests

  • Dancing
  • Swimming
  • Playing badminton
  • Listening to music
  • Traveling

References

  • Mr. A.K. Sen, Training and Placement in charge, Institute of Hotel Management Catering Technology and Applied Nutrition, Kolkata, +919433090342
  • Mr. Amit Suman, Learning and Development Manager, Umaid Bhawan Palace, Jodhpur, +919214427020
  • Ms. Sanchari Chowdhury, Director, International Institute of Hotel Management, Bengaluru, +919611944556
  • Ms. Dakshina Ghosh, Deputy Director, International Institute of Hotel Management, Bengaluru, +919686860907
  • Ms. Shalini Khanna Charles, Former Director, International Institute of Hotel Management, Bengaluru, +919886030105

Personal Information

  • Date of Birth: 01/13/89
  • Marital Status: Married

Certification

  • Data Analytics

Languages

English
First Language
Hindi
Upper Intermediate (B2)
B2
Bengali
Upper Intermediate (B2)
B2
French
Beginner (A1)
A1

Timeline

Public Speaking & Creative Writing Expert - Planet Spark
01.2024 - Current
Team Leader - Narsee Monji Institute of Management Studies
12.2021 - 06.2022
Head of Department (Front Office) & UWL Module Leader - International Institute of Hotel Management
08.2019 - 07.2021
Room Division & UWL Faculty - International Institute of Hotel Management
05.2016 - 05.2018
Teacher - Harsh Convent School
07.2014 - 12.2015
Floor Supervisor - Oriflame India Pvt. Ltd
04.2013 - 10.2013
Senior Sales Executive - Mahindra Holiday and Resorts India Ltd (MHRIL)
11.2012 - 03.2013
Management Trainee - Umaid Bhawan Palace
06.2011 - 07.2012
Industrial Trainee - ITC Sonar
11.2009 - 03.2010
Coding Invaders - Certification course, Data Analytics
Indira Gandhi National Open University - Master in Travel and Tourism Management,
Symbiosis Centre of Distance Learning - Post Graduate Diploma in Business Administration, Human Resource Management
Institute of Hotel Management Catering Technology and Applied Nutrition - B. Sc., Hotel and Hospitality Administration
Army Public School Dhaula Kuan - 10 + 2,
Army Public School - 10,

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