Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Personal Information
Timeline
Generic

Shreya Bhardwaj

Delhi

Summary

To work for an ambitious organization in a challenging and growth-oriented environment with scope for innovation and career development.

Overview

10
10
years of professional experience

Work History

Senior Team Member (Global Procurement)

BA CONTINUUM INDIA PVT. LTD.
03.2020 - Current
  • Streamlined the inventory in BICS using VRPM data which led to decline in errors.
  • Alignment of correct Sub-Category, also recommendation for M&A provided while working on ad hoc activity.
  • Eliminating risk factors while working on Vendors
  • Worked on high spend & managed inventory.
  • Enhancement ideas provided which helped in smooth processing.

Team Member (Product Servicing & Maintenance)

BA CONTINUUM INDIA PVT. LTD.
03.2020 - Current
  • Managing online application related to consumer bank account.
  • Preventing fraudulent activities on consumer banking.
  • Handling features requests for the customer with respective bank account.
  • Helping customer's in Opening new accounts, safe deposit etc.

Customer Service Executive

JINDAL INTELLICOM CENTER PVT LTD.
10.2018 - 11.2019
  • Handling calls in order to help the customers queries.
  • Providing information about the orders placed.
  • Handling customers special request.

Front Office Executive

THE INDIAN HOTELS COMPANY. Ltd
01.2015 - 01.2018
  • Promote and manage the bookings service for the rooms, equipment and catering requirements.
  • Upselling hotel cars for local run and airport transfers.
  • Setup and arranging the rooms and equipment as requested.
  • Providing information about hotel services to guest.
  • Handling Guest request and Bookings and billing for hotel car taken by guest.
  • Handling Emergency call when required.
  • Train or assists via training new associate.
  • Multitasking Abilities, having up to date information on daily room occupancy.
  • Administrator work maintenance of records for guest preference.
  • Increasing the loyalty of existing guests and colleague.
  • Got Permanent Staff within 13 months (In IHCL).
  • Taking initiatives, & developed communication skills.
  • Become Senior Team Member within a year through IJP (Bank of America).
  • Participation certificate in social work arranged by bank for different NGO’s.

Education

Bachelors in BA - Eng Hons

School Of Open Learning
01.2019

Higher education - undefined

M.A.P.S
01.2014

Secondary education - undefined

M.A.P.S
01.2012

Skills

  • Brand Relationship
  • Customer Compass
  • Interpersonal Skills
  • Service Excellence
  • Exceptional Communication
  • Quality control
  • Delegation skills

Accomplishments

  • Increasing the loyalty of existing guests and colleague.
  • Got Permanent Staff within 13 months (In IHCL).
  • Taking initiatives, & developed communication skills.
  • Become Senior Team Member within a year through IJP (Bank of America).
  • Participation certificate in social work arranged by bank for different NGO’s.

Languages

English
Hindi

Hobbies and Interests

  • Writing
  • Cooking

Personal Information

  • Father's Name: Mr. Pankaj Bhardwaj
  • Date of Birth: 7th October 1995
  • Nationality: Indian
  • Marital Status: Married

Timeline

Senior Team Member (Global Procurement)

BA CONTINUUM INDIA PVT. LTD.
03.2020 - Current

Team Member (Product Servicing & Maintenance)

BA CONTINUUM INDIA PVT. LTD.
03.2020 - Current

Customer Service Executive

JINDAL INTELLICOM CENTER PVT LTD.
10.2018 - 11.2019

Front Office Executive

THE INDIAN HOTELS COMPANY. Ltd
01.2015 - 01.2018

Higher education - undefined

M.A.P.S

Secondary education - undefined

M.A.P.S

Bachelors in BA - Eng Hons

School Of Open Learning

Similar Profiles

CREATE PROFILE
Shreya Bhardwaj