Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
1
1
year of professional experience
4037
4037
years of post-secondary education
1
1
Certification
Work History
Coordinator
IDFC FIRST BANK
Jammu
09.2024 - Current
Coordinated daily operations of disbursed files of two wheeler and send them to ops team for D3.
Assisting in developing customer engagement strategies to enhance service delivery.
Managed documentation and compliance processes for disbursed TW cases.
Maintain and reduce 90+ days RCs pendencies to control the portfolio of bounce cases.