Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Shreya Bhardwaj

Shreya Bhardwaj

Jammu

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.

Overview

1
1
year of professional experience
4037
4037
years of post-secondary education
1
1
Certification

Work History

Coordinator

IDFC FIRST BANK
Jammu
09.2024 - Current
  • Coordinated daily operations of disbursed files of two wheeler and send them to ops team for D3.
  • Assisting in developing customer engagement strategies to enhance service delivery.
  • Managed documentation and compliance processes for disbursed TW cases.
  • Maintain and reduce 90+ days RCs pendencies to control the portfolio of bounce cases.

Education

Bachelor of Science - Science

Jammu University
Jammu, India
07.2016 - 05.2021

Little Flower Higher Secondary School

Little Flower Higher Secondary School
Jammu, India

Skills

  • Documentation management
  • Operations coordination
  • MS office and Excel
  • Customer engagement

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Certification

  • Diploma in computer application

Timeline

Coordinator

IDFC FIRST BANK
09.2024 - Current

Bachelor of Science - Science

Jammu University
07.2016 - 05.2021

Little Flower Higher Secondary School

Little Flower Higher Secondary School
Shreya Bhardwaj