Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Language
Affiliations
Timeline
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SHREYA BOSE

SHREYA BOSE

Hyderabad

Summary

Goal-oriented and adaptable professional with a proactive mindset and strong capacity for rapid learning. Demonstrates a high level of integrity, excellent communication abilities, and a dedicated work ethic. Eager to contribute to a high-performing team and support the achievement of organizational objectives.

Overview

2
2
years of professional experience

Work History

Front Office Executive

Apollo Fertility Private Limited
Hyderabad
03.2025 - Current
  • Directed daily hospital operations to maintain seamless administrative flow.
  • Managed cash handling and ensured precision in day-to-day financial tracking.
  • Compiled routine reports and kept income records up-to-date for leadership insight.
  • Organized patient schedules and facilitated smooth appointment coordination.
  • Addressed patient concerns promptly to maintain service excellence.
  • Worked closely with various departments to streamline hospital processes.
  • Ensured adherence to medical standards and compliance protocols.
  • Championed service enhancements through continuous quality improvement efforts.
  • Handled incoming calls professionally while providing accurate information about healthcare services offered by the hospital.
  • Responded efficiently to emails sent by patients regarding their queries or concerns.
  • Developed strong relationships with patients through effective communication skills.
  • Greeted patients, addressed their inquiries, and directed them to the appropriate department.

OPD Front Desk

Sindhu Hospitals
Hyderabad
06.2024 - 03.2025
  • Oversaw day-to-day administrative operations of the hospital.
  • Coordinated across departments to ensure smooth functioning and patient care.
  • Maintained compliance with healthcare regulations and accreditation standards.
  • Collaborated with medical and non-medical staff for efficient service delivery.
  • Prepared reports and presentations for senior management.
  • Handled cash transactions and maintained accurate financial records.
  • Prepared daily reports and updated income sheets for management review.
  • Scheduled patient appointments and coordinated with medical staff.
  • Resolved patient issues and ensured a high level of service satisfaction.
  • Collaborated across departments to improve workflow and communication.





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Human Resource Trainee

Sharda Hospital
Greater Noida
06.2023 - 08.2023
  • I have experience in various HR processes, including recruitment, joining formalities, training and development, MIS, payroll, and file management.

Education

Masters - Human Resource Management

Sharda University
GREATER NOIDA

BBA - Hospital Management

Dr. B. C. ROY ACADEMY OF PROFESSIONAL COURSES
DURGAPUR
06-2024

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Communication
  • Adaptability
  • Effective Communication
  • Multitasking and Organizational Efficiency
  • Team Leadership and Staff Supervision

Languages

BENGALI, ENGLISH, HINDI

Hobbies and Interests

HR, Hospital Operations

Language

Bengali
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Telugu
Beginner (A1)
A1

Affiliations

  • Photography
  • Cooking

Timeline

Front Office Executive

Apollo Fertility Private Limited
03.2025 - Current

OPD Front Desk

Sindhu Hospitals
06.2024 - 03.2025

Human Resource Trainee

Sharda Hospital
06.2023 - 08.2023

Masters - Human Resource Management

Sharda University

BBA - Hospital Management

Dr. B. C. ROY ACADEMY OF PROFESSIONAL COURSES

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SHREYA BOSE