Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Shreya Das

Shreya Das

NEW DELHI

Summary

I'm a nice fun and friendly person, I’m honest and punctual, I work well in a team but also on my own as I like to set myself goals which I will achieve, I have good listening and communication skills. I have a creative mind and am always up for new challenges. I am well organized and always plan ahead to make sure I manage my time well. I always seek to achieve a high standard in whatever work I undertake.

Overview

1
1
year of professional experience

Work History

Customer Service Executive

Spicejet
Gurugram
10.2021 - 05.2022
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Ensured that all customer queries were handled quickly and professionally.

Education

Bachelor of Arts - Tourism Management

Amity University
11-2020

Higher School - Science Education

Woodbine Modern School
Darbhanga
06-2017

High School - All Subjects

Holy Cross School
Darbhanga
05-2015

Skills

  • Customer Relationship Management
  • Issue Escalation
  • Presentation Skills
  • Complaint Handling
  • Team Collaboration
  • Customer queries
  • Active Listening
  • Excellent Communication

Languages

Hindi
First Language
English
Proficient (C2)
C2
Bengali
Proficient (C2)
C2

Affiliations

  • Odissi Classical Dancer

Accomplishments

  • National Odissi Dancer - National Youth Festival 2016
  • Worked As Volunteer At SATTE 2019

Timeline

Customer Service Executive

Spicejet
10.2021 - 05.2022

Bachelor of Arts - Tourism Management

Amity University

Higher School - Science Education

Woodbine Modern School

High School - All Subjects

Holy Cross School

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Shreya Das