Summary
Overview
Work History
Education
Skills
References
Timeline
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SHREYA DUBEY

SHREYA DUBEY

Melbourne

Summary

Dedicated Grad student with excellent analytical skills and a demonstrated commitment to providing great customer service. Well-rounded and professional team member dedicated to continuing academic pursuits. Technologically adept, offering experience with different office technology programs, and advanced computer skills. Bringing forth a positive attitude and motivation to learn new programs.

Overview

1
1
year of professional experience

Work History

Promotional Staff

Mash Staffing
Melbourne
12.2023 - Current
  • Represented Mash Staffing at high-profile events, including after-parties for major multinational corporations, ensuring brand visibility and engagement with attendees
  • Executed promotional campaigns and product sampling initiatives to drive brand awareness
  • Demonstrated exceptional communication skills in conveying key product features and benefits to diverse audiences, resulting in increased product uptake and customer satisfaction.

Crew Coach

McDonald's
Melbourne
11.2023 - Current
  • Maintained a clean and organized work area to ensure the safety of both the crew and passengers
  • Implemented comprehensive training programs covering customer service protocols, food preparation techniques, and safety procedures, resulting in improved team performance and customer satisfaction scores
  • Trained new hires on Point Of Sale systems, ensuring proficiency in order taking, payment processing, and managing customer transactions with speed
  • Communicated effectively with crew members to ensure a smooth and efficient work environment
  • Proven track record of exceeding sales targets and enhancing customer loyalty through personalized service and proactive engagement.

Education

Bachelor of Computer Science - Acquired proficiency in programming languages (such as; python, JAVA, CSS, C++, etc) data structures, algorithms, and software development methodologies Developed strong analytical and problem-solving skills through coursework and hands-on projects, demonstrating an ability to tackle complex technical challenges

RMIT Universiity
Melbourne
07.2024

Science - Subject mainly studied:- Mathematics, Physics, Chemistry, English, and Fine Arts.

Nehru World School
Ghaziabad
06.2023

Skills

  • Leadership
  • Fast Learner
  • Computer Skills
  • Microsoft Office
  • Ability to Work in a Team
  • Communication Skills
  • Team Management
  • Product and service knowledge
  • Presentation Skills

References

  • Neil Burton, Mash Staffing, neilb@mashstaffing.com.au, +61 421565007
  • Dara Sok, McDonald's, sokmaestrol@gmail.com, +61 422258372

Timeline

Promotional Staff

Mash Staffing
12.2023 - Current

Crew Coach

McDonald's
11.2023 - Current

Bachelor of Computer Science - Acquired proficiency in programming languages (such as; python, JAVA, CSS, C++, etc) data structures, algorithms, and software development methodologies Developed strong analytical and problem-solving skills through coursework and hands-on projects, demonstrating an ability to tackle complex technical challenges

RMIT Universiity

Science - Subject mainly studied:- Mathematics, Physics, Chemistry, English, and Fine Arts.

Nehru World School

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SHREYA DUBEY