MS Excel
Shreya Ghosh
Executive Operations
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Operations Executive
Onsurity Technologies Pvt Ltd
Bangalore
11.2022 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Collaborated on operational support tasks to achieve common goal.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Developed operational processes to help organization adapt to market change.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Leveraged meeting minutes to measure progress and accountability.
Retention Assistant Manager
Think And Learn Pvt. Ltd.
Bangalore
05.2021 - 11.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Master of Science - Biotechnology
M S Ramaiah College of Arts, Science And Commerce
Bangalore 07.2018 - 10.2020
Skills
Profitability and revenue generation
Purchasing and planning
Process improvements
Capital spending
Performance Analysis
Client account management
Product development
Coaching and mentoring
Software
Power BI
Powerpoint
Timeline
Operations Executive
Onsurity Technologies Pvt Ltd
11.2022 - Current
Retention Assistant Manager
Think And Learn Pvt. Ltd.
05.2021 - 11.2022
Master of Science - Biotechnology
M S Ramaiah College of Arts, Science And Commerce
07.2018 - 10.2020