Summary
Overview
Work History
Education
Skills
Software
Timeline
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Shreya Ghosh

Shreya Ghosh

Executive Operations

Summary

Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Operations Executive

Onsurity Technologies Pvt Ltd
Bangalore
11.2022 - Current
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Collaborated on operational support tasks to achieve common goal.
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
  • Developed operational processes to help organization adapt to market change.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Leveraged meeting minutes to measure progress and accountability.

Retention Assistant Manager

Think And Learn Pvt. Ltd.
Bangalore
05.2021 - 11.2022
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

Master of Science - Biotechnology

M S Ramaiah College of Arts, Science And Commerce
Bangalore
07.2018 - 2020.10

Skills

Profitability and revenue generation

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Software

MS Excel

Power BI

Powerpoint

Timeline

Operations Executive

Onsurity Technologies Pvt Ltd
11.2022 - Current

Retention Assistant Manager

Think And Learn Pvt. Ltd.
05.2021 - 11.2022

Master of Science - Biotechnology

M S Ramaiah College of Arts, Science And Commerce
07.2018 - 2020.10
Shreya GhoshExecutive Operations