Shreya Ingle

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
• Handled 4 different teams as Scrum Master across EMEA region , working for SAP Digital Transformation consisting 50+ team members of on-shore and off-shore .
• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload(Capacity Planning).
• Removed obstacles by finding right personnel to advance tasks and projects.
• Handled Retail project as Agile/Delivery lead to end to deliver Key results for committed quarterly Objectives.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
• Worked effectively on project reports shared Bi-Weekly ,Monthly and Quarterly using Agile KPI metrics.
• Created and Managed Various Dashboards and Sprint Reports (e.g. Burndown) in JIRA on a daily basis
• Prioritized projects and project tasks depending upon key milestones and deadline dates.
• Streamlined and optimized workflow and communication by implementing Agile frameworks.
• Created and implemented contingency plans to address potential risks.
• Collaborated with internal teams to develop customized solutions that addressed unique client needs.
• Identified key areas in need of improvement and implemented plans to rectify issues.
• Gave budget suggestions for projects, outlining financial needs, and forecasting.
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Streamlined product release cycles, employing agile project management techniques to accelerate time to market.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.

• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Produced Velocity ,Sprint Burndown and Epic/Release Burndown reports each sprint (2-3 weeks), updating customers and senior leaders on progress and roadblocks.
• Built and utilized reporting systems to keep customers and management in loop with latest information.
• Closely collaborated with project members to identify and quickly address problems.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.
• Applied agile methodology to shorten cycle time and achieve target margins.

• Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
• Collaborated with project teams to support new or enhanced products.
• Developed, managed, measured and reported on service-level metrics to streamline IT assessment.
• Documented procedures and business processes and shared information with appropriate stakeholders.
• Provided technical and functional recommendations based on project requirements.
• Participated in internal audits regarding quality management system.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.

Associate Consultant:

• Collaborated with developers, analysts and project managers to expedite incident resolutions.
• Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
• Utilized such technologies as ASP.NET , MVC, HTML5, JavaScript and SQL Server 2012 to develop new applications.
• Used Service Now and JIRA to track, maintain and update 8-10 trouble tickets per day.

Scrum Role:

• Applied Agile methodology to shorten cycle time and achieve target margins.
• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Monitored day-to-day activities of development team, noting areas needing improvement and implementing plans for rectification.