Shreya maji
Bengaluru
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
2
2
years of professional experience
Work History
Operations Executive
Roy Academy and Consultation Services
- Current
- Improved student engagement with innovative educational activities tailored to individual needs.
- Enhanced program effectiveness by developing and implementing comprehensive Academy Coordinator strategies.
- Managed weekly program sessions, daily schedules and alternate program options.
- Monitored student progress using data-driven assessment methods, leading to targeted academic interventions and support services.
- Increased parent engagement through regular communication, events, and workshops tailored to family needs.
- Worked with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Developed and implemented targeted digital strategy to improve business performance.
- Managed workflow between staff, coordinating documents, and creative material distribution.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
Management Trainee
Apollo Hospitals
02.2024 - 05.2024
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Assisted in reducing patient wait times through effective scheduling and resource allocation.
- Managed inventory levels efficiently, ensuring timely delivery of supplies while minimizing waste and costs.
- Enhanced team collaboration by facilitating cross-departmental meetings and fostering open communication among staff members.
- Improved patient satisfaction by streamlining hospital processes and enhancing communication between departments.
- Collaborated with healthcare professionals to identify areas for improvement, resulting in higher quality patient care.
Internship Trainer
NRS Medical Hospital
06.2023 - 09.2023
- Partnered with department managers to help intern gain competencies and confidence.
- Promoted diversity within the internship program by actively recruiting and supporting underrepresented populations.
- Managed day-to-day operations of the internship program while maintaining a focus on long-term strategic goals for growth and improvement.
- Collaborated with colleagues to identify areas for improvement within the internship program, leading to more efficient training practices.
Education
Indian Certificate of Secondary Education | 10th -
GEMS Akademia International School
Indian School Certificate | 12th -
GEMS Akademia International School
Human Resources Management
Indian Institute of Management Shillong
01-2026
BBA - Hospitality Administration And Management
Techno Main Saltlake
01-2024
Skills
Strategic planning and execution
Operations management
Process improvements
Workforce planning
Maintenance management
Cross-functional team coordination
Personal Information
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Experience
2024
Hobbies and Interests
Vocal music
Cultural travel & solo exploration
Exploring AI & digital tools
Painting
Timeline
Management Trainee
Apollo Hospitals
02.2024 - 05.2024
Internship Trainer
NRS Medical Hospital
06.2023 - 09.2023
Operations Executive
Roy Academy and Consultation Services
- Current
Indian Certificate of Secondary Education | 10th -
GEMS Akademia International School
Indian School Certificate | 12th -
GEMS Akademia International School
Human Resources Management
Indian Institute of Management Shillong
BBA - Hospitality Administration And Management
Techno Main Saltlake
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