Shreya Pai
Bengaluru
Summary
Experienced HR Analyst with strong background in employee relations, benefits administration, and performance management. Proven ability to analyze data to inform strategic decision-making and improve efficiency within human resources operations. Known for problem-solving skills, critical thinking abilities, and keen attention to confidentiality and compliance issues. Previous roles resulted in streamlined processes, improved staff morale, and better understanding of HR metrics for leadership teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR Analyst/HR Operations Associate
PPD Part Of Thermo Fisher Scientific
Bengaluru
05.2022 - Current
- Handled HR shared services process across APAC regions, such as India, Philippines, Singapore, New Zealand, Australia, China, and Korea.
- Demonstrated a strong understanding of HR processes, employee life cycle management, and benefits (hire to Retire Process).
- Exceeded customer service expectations by addressing ServiceNow tickets, meeting SLA/KPI, and providing courteous service to employee inquiries.
- Executed complex SOPs with precision and managed life cycle processes from onboarding to offboarding.
- Collaborated with senior management to develop strategies for improved employee retention.
- Administered and integrated employee benefits programs, assisting with open enrollment.
- Prepared Merit Increase letters for 1700 Indian employees with salary Breakup.
- Utilized Workday HR/HCM modules proficiently.
- Partnered with business leaders to identify workforce planning needs and develop PIP and retention strategies.
- Enhanced employee satisfaction by addressing concerns and implementing timely solutions
- Standardized and globalized HR business processes with the HRBP team.
- Maintain accurate HR records and create regular reports for HR metrics.
- Analyze HR data to identify trends and provide insights to enhance HR processes.
- Prepared ad hoc reports on request of senior leaders/stakeholders, per requirements.Serve as a point of contact for global teams, including collating critical metrics, managing aspects of global projects, and ensuring communication is maintained among different regional teams..
- Manage the HR Applications, including working with external vendors, as applicable. Performed UAT for the HR applications/systems as required.
Talent Acquisition Associate
Princeton IT Services
Hyderabad
10.2020 - 05.2022
- Handled recruitment and client relations, and developed key stang initiatives
- Conducted employee onboarding and organized training & development programs
- Resolved HR-related queries on leaves and compensation, providing employee support
- Devised cost-effective recruitment strategies in coordination with departmental managers
- Successfully recruited 30+ employees in various business domains, primarily operations associates
- Negotiated competitive oars within budget constraints, ensuring win-win outcomes
- Assisted in writing job postings and descriptions for boards.
HR Summer Internship
Portescap India Pvt Ltd.
Mumbai
05.2019 - 07.2019
- Designed employee manuals and handbooks
- Determined and recommended methods for addressing improvement opportunities in the organization through new policies and procedures
- Collected feedback from approximately 90 employees for manual updates.
Education
MBA - Human Resources Management -
Andhra University Affiliated
05.2020
BCom - Commerce and Accountancy -
Andhra University Affiliated
05.2017
Skills
- Workday and ServiceNow
- Resume Screening
- Writing Effective JD
- Payroll Administration
- Compensation Structuring
- Benefits and Compensation Management
- Onboarding Processes
- UAT for the HR Applications and systems
- Employee Data Management
- Proficient in MS Office applications including Word & PowerPoint
- Leave and Absence/Time Off
Projects
- Harmonized employee benefits, job changes, and employment contract templates.
- Gained deep expertise in training and development implementation.
Certification
Creating an Employee Handbook-HRCI
Workday Core HCM Certification
Certified Human Resources Professional (CHRP)
Human Resources: Payroll-HRCI
Timeline
HR Analyst/HR Operations Associate
PPD Part Of Thermo Fisher Scientific
05.2022 - Current
Talent Acquisition Associate
Princeton IT Services
10.2020 - 05.2022
HR Summer Internship
Portescap India Pvt Ltd.
05.2019 - 07.2019
MBA - Human Resources Management -
Andhra University Affiliated
BCom - Commerce and Accountancy -
Andhra University Affiliated
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