Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
BusinessAnalyst
Shreya Patial

Shreya Patial

Retail Supervisor
Shimla

Summary

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions. Focused on maximizing team efficiency and daily success by organizing schedules and setting up effective workflows. Manages and monitors associates to quickly spot and correct any concerns. Seeks out opportunities to improve operations and increase efficiency.Excellent customer relations aptitude and relationship-building skills.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Retail Supervisor

The Oberoi Group
Gurgaon
12.2020 - 03.2023
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Entered and priced inventory to assist with efficient restocking.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Coordinated merchandising displays, signage and sales enablement.
  • Created timely and accurate inventory, cash and production reports for senior managers.

Education

Bachelor of Arts - Tourism

Indira Gandhi National Open University
Delhi
06.2020 - 12.2021

Hotel Management

Oberoi Centre of Learning And Development
Delhi
08.2017 - 07.2020

Skills

    Strategic selling

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Software

MICROS

OPERA

CANVA

SAP

Certification

Certificate of Proficiency in Systematic Training and Education Program in Hotel Operations for three years

Timeline

The Fundamentals of Digital Marketing

07-2022

Retail Supervisor

The Oberoi Group
12.2020 - 03.2023

Certificate of Proficiency in Systematic Training and Education Program in Hotel Operations for three years

07-2020

Bachelor of Arts - Tourism

Indira Gandhi National Open University
06.2020 - 12.2021

Hotel Management

Oberoi Centre of Learning And Development
08.2017 - 07.2020
Shreya PatialRetail Supervisor