Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Hi, I’m

Shreya Poojary

Assistant Spa Manager
Bangalore
Shreya Poojary

Summary

"A motivated and customer-focused professional with over 3 years of experience in customer service. Proven track record of managing customer queries, resolving complaints, and ensuring customer satisfaction. Strong communicator with excellent problem-solving skills and the ability to work in high-pressure environments. Passionate about delivering exceptional service and enhancing customer experiences."

Overview

3
years of professional experience
3
Language

Work History

The Zen Aura Spa, Bangalore

Assistant Spa Manager
12.2022 - Current

Job overview

•Assisted in daily spa operations and team supervision


•Managed appointment bookings and customer service


•Handled client queries and ensured smooth front desk operations


•Maintained cleanliness and hygiene standards across the spa


•Supported spa manager in staff scheduling and training


•Ensured excellent guest experience, leading to a 20% increase in client retention

Education

SMS English Medium School, Brahmavar
Brahmavar

University Overview

School Name : SMS.Eng.medium high school, Brahmavar

Duration. : 2015-2018


College. : Girls College PUC, Udupi University

Duration : 2019-2020


Description


Focused on subjects such as Economics, Accountancy, Business studies.


Skills

Soft Skills

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Additional Information

Courses

PMKK Computer course

Interests

Painting , Learning new Language , Dancing , Reading books

Timeline

Assistant Spa Manager

The Zen Aura Spa, Bangalore
12.2022 - Current

SMS English Medium School, Brahmavar

Shreya PoojaryAssistant Spa Manager