Shreya Rao
Manager
Pune,MH
Summary
Dynamic finance professional with extensive 11+ years experience in shared services, specialized in P2P, accounts payable. Proven ability in managing operations, client, people, transitions, reconciliations, stabilization of processes, Driving process excellence through Quality projects & process improvements across multiple regions.
Overview
10
10
years of professional experience
Work History
Manager
Johnson Controls Inc
12.2023 - Current
- Led a team of 10 members to reduce aged Accounts Payable (AP) and Goods Received Not Invoiced (GRNI) balances across EMEA, LATAM, and NA regions, ensuring accurate liability booking.
- Provided leadership and direction to employees, including hiring, training, and developing new team members.
- Identified gaps in processes and led improvements to ensure a simplified, error-free workflow.
- Implemented automated systems for invoice processing, reducing manual errors and processing time.
- Tracked and highlighted non-compliant direct debit deductions to ensure effective cash management.
- Conducted reconciliations and variance analysis for General Ledger (GL) accounts to identify discrepancies.
- Optimized profits by controlling costs through efficient financial management practices.
- Conducted training sessions for team members to enhance their understanding of financial processes and increase overall efficiency.
- Prepared and presented employee reviews to provide constructive feedback and support professional growth.
Deputy Manager
Johnson Controls Inc
05.2022 - 11.2023
- Transitioned Helpdesk activities from Bratislava and the Middle East to India, ensuring uninterrupted service for EMEA region.
- Led a team of 30 members, maintaining high service quality and compliance with SLAs and KPIs.
- Supervised daily operations and handled escalations.
- Cross-trained employees to enhance agility and performance.
- Prepared SOPs, maintained trackers, and published status reports, productivity/backlog reports.
- Mentored junior staff and provided regular feedback in monthly 1o1.
- Improved efficiency by streamlining processes and reducing FTEs by 10%.
Assistant Manager
Johnson Controls Inc
01.2021 - 04.2022
- Transitioned Helpdesk & AP balance clearing process from Bratislava to India (Remote).
- Monitored and reduced month-on-month open debit balances & GRNI for UK&I entities.
- Reduced business queue in on-hold cases & invoices.
- Collaborated with procurement to streamline purchase order approvals while adhering to budget guidelines.
- Managed critical suppliers to ensure on-time payments and maintain supplier relations.
- Published aged balance analysis to management.
- Monitored OOC payments for critical vendors, securing necessary approvals.
- Highlighted root causes for aged balances to respective teams and suggested improvements.
- Promoted teamwork within the workplace by encouraging collaboration among internal teams on various project tasks.
Senior Executive - Finance & Accounts
Johnson Controls Inc
06.2019 - 12.2020
- Transitioned P2P process from Dalian (China) to India.
- Responsible to perform AP & GRNI GL reconciliations for Australia & New Zealand entities.
- Managed shared mailboxes for ANZ entities ensuring timely responses.
- Ensured vendor payments adhered to cash flow and authorization policies.
- Analyzed AP aging reports to reduce payables errors and overpayments.
- Improved cash flow management through proactive monitoring of accounts receivables and payables.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Championed process improvement initiatives aimed at enhancing efficiency, productivity, and overall performance within the finance function.
Lead Associate
WNS Global Services
08.2017 - 06.2019
- P2P Process Migration from Chennai to Pune.
- Managed daily cash flow forecasting to minimize borrowing costs.
- Invoice review & payment management.
- Conducted month-end closing activities (lead sheets, accruals, payables validation).
- Maintained trackers, attended operation meetings, and resolved process issues.
- Vendor Coordination
- Team management, team productivity reports & audit documentation.
- SOP preparation & maintenance.
Analyst
Maersk Global Service Centre
10.2014 - 08.2017
- Collaborate with cross-functional teams for process improvement
- Develop documentation for standard operating procedures
- Preparing vendor reconciliations on various schedules.
- Correcting errors through reversal and re-posting.
- Allocating tasks to your team and helping them meet targets.
- Verifying invoices for multiple European countries.
- Staying updated with process changes to make informed decisions.
- Participating in daily review meetings to track invoice volumes.
- Resolving GR and IR mismatches.
Education
MBA - Finance
Shivaji University
Satara 04.2001 -
Skills
Team management
Timeline
Manager
Johnson Controls Inc
12.2023 - Current
Deputy Manager
Johnson Controls Inc
05.2022 - 11.2023
Assistant Manager
Johnson Controls Inc
01.2021 - 04.2022
Senior Executive - Finance & Accounts
Johnson Controls Inc
06.2019 - 12.2020
Lead Associate
WNS Global Services
08.2017 - 06.2019
Analyst
Maersk Global Service Centre
10.2014 - 08.2017
MBA - Finance
Shivaji University
04.2001 -
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