Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Soft Skills
Timeline
Generic
Shreya Sharda

Shreya Sharda

Noida

Summary

Customer Development Manager at DHL Supply Chain with expertise in data analysis and strategic planning. Proven ability to optimize logistics processes and enhance operational effectiveness through strong problem-solving skills. Identified growth opportunities that significantly improved sales performance and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Development Manager

DHL Supply Chain
New Delhi
04.2025 - 06.2025
  • Analyzed sales data from multiple sources to identify growth opportunities.
  • Conducted in-depth research and data analysis to support strategic planning.
  • Resolved issues efficiently through strong problem-solving skills, enhancing operational effectiveness.

Summer Intern

Ecom Express Pvt. Ltd
Farrukhnagar
05.2024 - 07.2024
  • Gained hands-on experience in warehouse operations
  • Collaborated with cross-functional teams to streamline workflow and optimize inventory management
  • Learnt about the working of ICR and Barcode scanning
  • Worked on the project - “Manpower Reduction and Productivity Enhancement”
  • Answered phones, provided information and took messages.
  • Analyzed problems and worked with teams to develop solutions.

Team Lead

To The Wild
New Delhi
08.2022 - 08.2023
  • Organized and managed company trips to multiple locations, overseeing all aspects of travel logistics, including transportation, accommodation, and itinerary coordination, ensuring a smooth and seamless experience.
  • Streamlined processes related to travel and event logistics, proactively identifying and resolving challenges to ensure efficiency and timely execution of trip schedules.
  • Led promotional and educational workshops for local dealers, coordinating logistics for these events to ensure successful delivery while maintaining adherence to travel schedules and budgets.
  • Addressed logistical challenges by designing and implementing effective solutions, contributing to cost-effective travel planning and enhancing the overall trip experience.

Team Lead

Just Wravel
New Delhi
05.2022 - 07.2022
  • Successfully managed 15 tours across Spiti, Ladakh, Rajasthan, Uttarakhand, and Himachal Pradesh as a Tour Manager.
  • Planned, organized, and executed comprehensive itineraries, ensuring seamless travel experiences for diverse groups.
  • Demonstrated expertise in stakeholder coordination, logistical planning, and real-time problem-solving in challenging terrains.

Education

GPA: Semester 2 : 70% - Logistics and Supply Chain Management

01.2025

GPA: Overall: 60% - Travel Management

01.2023

Class 12 -

Meerut
Meerut
01.2020

Class 10 -

Meerut
Meerut
01.2018

Skills

  • Project management
  • Problem solving
  • Process optimization
  • Time management
  • Analytical thinking
  • Project management
  • Problem solving
  • Process optimization
  • Time management
  • Analytical thinking

Certification

  • Tour Management
  • Trip Leader

Languages

English, Hindi, Spanish, French

Awards

Internship Presentation Competition, Class Representative for the year 2020 Amity Youth Fest Organizing team

Soft Skills

  • Teamwork and collaboration
  • Communication
  • Problem solving
  • Emotional Intelligence
  • Time management
  • Adaptability and Work ethics

Timeline

Customer Development Manager

DHL Supply Chain
04.2025 - 06.2025

Summer Intern

Ecom Express Pvt. Ltd
05.2024 - 07.2024

Team Lead

To The Wild
08.2022 - 08.2023

Team Lead

Just Wravel
05.2022 - 07.2022

GPA: Semester 2 : 70% - Logistics and Supply Chain Management

GPA: Overall: 60% - Travel Management

Class 12 -

Meerut

Class 10 -

Meerut
Shreya Sharda