Shreya Sharma

• Worked varied hours to meet seasonal and business needs.
• Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
• Maintained confidentiality on projects, with clients and regarding corporate data to alleviate data breaches.
• Crafted modules, interfaces and applications through native Salesforce development.
• Tested functionality, performed debugging and carried out modifications to conduct quality checks.
• Utilized SQL server integration services, SQL server reporting services and additional data warehouse or business intelligence (BI) tools.
• Updated programs as per user needs and developed codes that were in accordance to specifications.
• Developed and documented test cases and scenarios for salesforce platform.

Carried out incentive compensation modules for top pharmaceutical company.

Responsible for reporting for payouts and performance reports for about 1000 employees per quarter.

Hands on work with US based pharmaceutical industry

• Discovered root causes of problems and identified appropriate solutions.
• Analyzed unstructured information to derive key insights.
• Recommended process improvements to continually identify, analyze and fix constraints and challenges.
• Developed diagrams to describe and lay out logical operational steps.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
• Used coordination and planning skills to achieve results according to schedule.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Collaborated with team members to achieve target results.
• Conducted system analysis and implementation to maintain and improve computer systems.
• Investigated system issues and implemented resolutions to reduce downtime.