Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
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Shreya Sharma

Summary

HR professional with over 6 years of experience in employee engagement and recruitment within top organizations. Expertise in implementing impactful engagement initiatives and enhancing workplace culture. Demonstrated success in streamlining onboarding processes and developing recognition programs that boost employee morale.

Overview

8
8
years of professional experience

Work History

Employee Engagement & Referral Specialist

Concentrix
06.2021 - Current
  • Part of the Employee Referral Team, managing end-to-end referral-based recruitment operations — from coordinating with Talent Acquisition partners to tracking referral metrics and improving program visibility.
  • Key driver of Employee Engagement initiatives across business units, enhancing employee experience, connection, and morale across hybrid and remote teams.
  • Successfully conceptualized and led multiple high-impact initiatives including:
  • – TGIM (Thank God It’s Monday) – Weekly employee quiz initiative to energize the start of the workweek
  • – Monthly Birthday & Work Anniversary Celebrations – Planning, coordinating, and executing celebration events across locations
  • – Rewards & Recognition (RNR) Programs – Coordinating quarterly and annual RNR cycles, handling nominations, logistics, and communications
  • – Festival Celebrations & Thematic Engagement Days – Organized Diwali, Holi, Christmas, Women's Day, Appreciation Day, and other themed events to strengthen culture
  • Actively collaborates with HR Business Partners and functional heads to align engagement programs with broader talent strategy.
  • Designs employee communication campaigns, manages vendor coordination for event setup, and monitors feedback to improve participation and satisfaction.
  • Recognized by leadership for creativity, consistency, and ability to engage a diverse, distributed workforce.

HR Consultant

IGT Solutions Pvt. Ltd.
07.2019 - 03.2020
  • Responsible for end to end recruitment, selection, salary negotiation, onboarding and handling grievances of employees.
  • Managing Vendor drives across Delhi/NCR for bulk as well as quality hiring. Visiting various vendors and maintaining relation with them for further hiring process.
  • Ensuring regular performance & forming the recruitment along with vendors.
  • Tracking monthly, quarterly performance and the area of expertise.
  • Has been a part of the calibration with the vendors; so as to smoothen the process of sourcing the potential candidates.
  • Taking care of salary negotiation, offer letter generation and follow up with the candidates until the candidate joins.
  • Follow up with the offered candidates to ensure timely onboarding & provide them Day 1 Delight at workplace.
  • Handling grievances and ensuring prompt resolution to maintain cordial management-employee relations.
  • Holding recruitment Strategy Meeting with Business and Line Managers. Working with hiring managers of business units to understand immediate and future requirements.
  • Releasing offer letter on TALEO the same day of hiring and making sure that the candidate receives the offer letter.
  • Preparing all new hire documents such as benefit folders and orientation packets and ensured all pre-employment information was processed to include payroll, background checks, employee I Cards, etc.
  • Documentation of all the candidates on the same day of joining.
  • Fun@Work- Festival celebrations, Birthday mailers, organizing various contests & activities.
  • Other HR related activities as may be required on an ad hoc basis.

HR Executive

Policybazaar.com
06.2018 - 07.2019
  • End to End Recruitment: Talent Acquisition, Candidate sourcing, Selection, Offer management.
  • Sourcing and attracting candidates through job portals (Naukri, Shine, FirstNaukri), mailers, employee referrals, professional sites.
  • Interviewing candidate’s basis the voice process hiring. (Domestic / International Process)
  • Initial screening of profiles through telephonic and personal interviews, based on requirements and assessing their knowledge, skills, confidence level, competency, attitude and fitment.
  • Prioritizing the requirements based on the urgency of that particular project. Experienced in handling Recruitment Drives/Walk-ins on a footfall of 200 people.
  • Maintaining & presenting weekly and monthly hiring report to the Management whenever it is required.
  • Trained Team members on sourcing portals like Naukri, Shine and First Naukri.
  • Handled team in absence of Manager effectively and efficiently.
  • Done Lateral Hiring for positions like TL, AM, BD, RM etc.
  • Managing Vendor drives across Delhi/NCR for bulk as well as quality hiring. Visiting various vendors and maintaining relation with them for further hiring process.
  • Networking with campuses & maintaining relations for Campus Recruitment PAN India.
  • Strategizing Campus Hiring as per the hiring criteria including campus visit, execution of on-campus, off-campus, pool campus drives.
  • Execution of Employee Referral schemes, renovation of Employee referral emails to attract maximum referrals.
  • Holding recruitment Strategy Meeting with Business and Line Managers. Work with hiring managers of business units to understand immediate and future requirements.
  • Taking care of salary negotiation, offer letter generation and follow up with the candidates until the candidate joins.
  • Preparing all new hire documents such as benefit folders and orientation packets and ensured all pre-employment information was processed to include payroll, background checks, employee I Cards, etc.
  • Preparing induction PPT regarding companies’ profile, Rules & Regulation, Vision & Mission, Policies and everything for new joiners and their understanding.
  • Documentation of all the candidates on the same day of joining.
  • Conduct two day Induction program for new joiners and provide understanding about company.
  • Working closely with Partners and senior management to develop effective employee relations and retention programs resulting in improved morale and new professional growth opportunities.
  • Handling the employees' queries regarding their terms of employment, relevant entitlement, claim procedure, and leave calculation.
  • Ensure implementation of HR initiatives on the floor such as HR Forums, Satisfaction surveys, Feedback session etc.
  • Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines.
  • Investigate and give out Warnings – Verbal/written/PIP to employees found in violation of process/ company.
  • Making Confirmation letters, Promotion letters & Transfer letters of the employees.
  • Retaining employees through discussions and conflict resolution (if any) to ensure that the attrition percentage of the engagement is in line with the organizational target.
  • Managing leave record of outgoing employee and its payments.
  • Release of Experience, Relieving letters & pay slip to outgoing employees.
  • Frequent casual/informal discussions with employees on floor.
  • Conducting Fun Activities on the floor every week to eliminate the boredom at work.
  • Involvement in the welfare policies like Anniversary and Birthday Gift distribution, Rewards and recognition etc.
  • Conducting one on one sessions for feedback and Counsel Agents in any problems that they face.
  • Conduct Exit Interviews for resigned/ terminated employees and escalate issues, if any, arising of the interview.

HR Intern

Blackberrys Menswear
06.2017 - 07.2017
  • Worked on re-engineering of HR Policies (Attendance Policy, Leave Policy, Sexual Harassment Policy, etc.)
  • Proposed Various Stress Management Techniques for the employees.
  • Benchmarking ‘Great Place to Work’ and its formulation.

Education

MBA (HR) -

University School of Management, KUK
01.2018

B.SC - C.Sc

Arya P.G. College
Panipat
01.2016

12th - CBSE

S.D Vidya Mandir
Panipat
01.2013

10th - CBSE

S.D Vidya Mandir
Panipat
01.2011

Skills

  • Employee engagement
  • Referral program management
  • Event coordination
  • Talent acquisition
  • Performance tracking
  • Vendor management

Disclaimer

I, Shreya Sharma, hereby declare that the above mentioned particulars are true to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 07/15/96
  • Gender: Female

Timeline

Employee Engagement & Referral Specialist

Concentrix
06.2021 - Current

HR Consultant

IGT Solutions Pvt. Ltd.
07.2019 - 03.2020

HR Executive

Policybazaar.com
06.2018 - 07.2019

HR Intern

Blackberrys Menswear
06.2017 - 07.2017

MBA (HR) -

University School of Management, KUK

B.SC - C.Sc

Arya P.G. College

12th - CBSE

S.D Vidya Mandir

10th - CBSE

S.D Vidya Mandir

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Shreya Sharma