Shreya Shingade
Pune
Summary
Accomplished Azure Cloud Engineer with over 4 years in cloud operations and automation. Microsoft-certified (AZ-900, AZ-104) with expertise in designing, monitoring, and optimizing Azure infrastructure. Skilled in troubleshooting complex cloud and Windows issues, streamlining operations, and collaborating with cross-functional teams to deliver secure and cost-effective cloud solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr Analyst / Software Engineer
Capgemini
Pune
02.2022 - Current
- Delivered L2 operational support for Azure production environments, managing Windows Server VMs, Azure Storage, Azure SQL, VNets, NSGs, and Load Balancers.
- Administered Windows Server VMs with patching, disk management, service monitoring, event log analysis, and performance optimization.
- Managed incidents, problems, and service requests using ServiceNow, ensuring ITIL compliance and SLA adherence.
- Monitored infrastructure using Azure Monitor, Log Analytics, and alerts, proactively resolving performance and availability issues.
- Performed cloud operations: VM provisioning/resizing, backup & restore, snapshot management, and availability validation.
- Executed Azure AD IAM tasks, including RBAC assignments, user/group management, and access reviews.
- Diagnosed and resolved Windows OS, networking, storage, and authentication issues, escalating complex cases to L3/Microsoft support.
- Supported DevOps deployments and CI/CD pipelines, optimized Azure costs via Cost Management, and maintained SOPs/runbooks.
Education
Master of Engineering - Data Science
ZCOER
Pune, Maharashtra01.2022
Bachelor of Engineering - IT
CCOEW
Nagpur, Maharashtra01.2020
Skills
- Microsoft Azure services
- Infrastructure as code
- PowerShell scripting
- Azure CLI proficiency
- Cloud monitoring and analytics
- Incident management strategies
- ServiceNow expertise
- ITIL framework knowledge
- Agile methodologies
- Identity and access management (IAM)
- Role-based access control (RBAC)
- Azure security practices
- Compliance and controls management
- Alert configuration and management
Certification
- Microsoft Azure Fundamentals (AZ-900)
- Microsoft Azure Administrator (AZ-104)
Awards
- Rockstar for outstanding dedication and contribution to software quality assurance
- Best Team Award for the contribution in project
- Super Sheroes for rapidly achieving expertise in the project
Timeline
Sr Analyst / Software Engineer
Capgemini
02.2022 - Current
Master of Engineering - Data Science
ZCOER
Bachelor of Engineering - IT
CCOEW