Summary
Overview
Work History
Education
Skills
Non Technical Strengths
Technical Interests
Personal Information
Curricular Achievements
Languages
Hobbies and Interests
Disclaimer
Timeline
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Shreya Singh

Shreya Singh

Jamshedpur

Summary

To become an integral part of a professional organization that provides me a platform to upgrade my skills and use my core knowledge and also provides some opportunities for my growth and development as a professional by practical exposure.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Reliance
Thane, Mumbai
10.2022 - 03.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

CUSTOMER SUPPORT (CS)

Teleperformance Global
Mohali, Punjab
10.2021 - 09.2022
  • Resolved customer complaints in a professional manner.
  • Managed customer accounts by tracking order history and payment information.

  • Worked as an intern under "AASHMAN FOUNDATION" and "CLIMATEHOOD" for 6 months as a social media marketer.

Education

INTERMEDIATE -

Motilal Nehru Public School, Jamshedpur, ISC NEW DELHI
01.2020

MATRICULATION -

Motilal Nehru Public School, Jamshedpur, ICSE NEW DELHI
Jamshedpur, Jharkhand
01.2018

Skills

  • Call Management
  • Inbound and Outbound Calling
  • Product Knowledge
  • Customer Service
  • Typing proficiency

Non Technical Strengths

  • Knowledge of software and strong problem solving skills
  • Seeking position in an entrepreneurial environment
  • Hardworking, responsible, punctual, co-operative, sympathetic, and dedicated person who can adapt accordingly in situations needed

Technical Interests

English, Computer, History, Microsoft Word, Microsoft Excel, Microsoft Power point, Windows 10, Windows 8, Windows 11

Personal Information

  • Father's Name: Late. ONKAR NATH SINGH
  • Mother's Name: Mrs. PUNAM SINGH
  • Date of Birth: 08/16/01
  • Gender: FEMALE
  • Nationality: INDIAN
  • Marital Status: UNMARRIED
  • Religion: HINDU

Curricular Achievements

  • Received the Best Actor award from Motilal Nehru Public School, Jamshedpur.
  • Was school organization committee member of Annual functions.

Languages

ENGLISH & HINDI

Hobbies and Interests

  • Travelling
  • Listening music
  • Watching movies

Disclaimer

I declare that all the information given above is true to the best of my knowledge and believe. I would be definitely available with all the certificates that have been provided to me against above stated activities or achievements on any given day whenever and wherever required.

Timeline

Customer Service Representative

Reliance
10.2022 - 03.2024

CUSTOMER SUPPORT (CS)

Teleperformance Global
10.2021 - 09.2022

INTERMEDIATE -

Motilal Nehru Public School, Jamshedpur, ISC NEW DELHI

MATRICULATION -

Motilal Nehru Public School, Jamshedpur, ICSE NEW DELHI
Shreya Singh