Shreya Singh
Pune
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethics and adaptability with interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Manager
Source.one
Pune
03.2023 - Current
- Monitored customer complaints and provided timely solutions to improve customer experience.
- Negotiations with vendors concerning prices, delivery schedules, warranties, and other contractual issues.
- Researched potential new suppliers in order to find the best value for goods and services.
- Implemented new technologies to improve operational efficiency and reduce costs.
- Worked effectively in team environments to make the workplace more productive.
- Experienced in optimizing business operations for profitability and efficiency
Education
MBA - Marketing And Hr
IBS, Pune
Pune06-2023
Skills
- Vendor negotiations
- Customer experience
- Team collaboration
- Effective communication
- Time management
- Decision making
- Training & Development
- Data management
Affiliations
I'm a self-driven and well-rounded professional with a proven ability to manage responsibilities across work, learning and personal development, while maintaining high performance and team collaboration.
Accomplishments
- Achieved “Best Performer of the Quarter” award for consistently exceeding KPIs and achieving goals
Certification
- Technical Skills:
• Microsoft Excel: have knowledge of formulas, Pivot Tables, data analysis, and basic dashboard creation
• Power BI: Capable of building reports, using data models, and visualizing insights
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Associate Manager
Source.one
03.2023 - Current
MBA - Marketing And Hr
IBS, Pune
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