Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Shreya Suryawanshi

Shreya Suryawanshi

Chhindwara

Summary

Dynamic Sales Executive with a proven track record at QHT Aesthetics, excelling in customer engagement and sales strategies. Demonstrated resourcefulness in analyzing client needs, driving business growth, and enhancing customer satisfaction. Committed to excellence, I leverage CRM software to optimize performance and foster strong client relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Executive

QHT Aesthetics OPC PVT Ltd.
Hyderabad
01.2025 - Current
  • Maintained accurate records of sales activities including daily sales reports.
  • Tracked sales volume, potential sales, and client base expansion with periodic sales reports.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, pricing, and styling.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained accurate records of customer interactions and transactions.
  • Developed relationships with customers by providing excellent customer service.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Analyzed data to identify trends in customer behavior and preferences.
  • Resolved customer complaints promptly and effectively.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Information Process Enabler (US)

Tata Consultancy Services
Indore
10.2023 - 12.2024
  • Prepared range of written communications, documents and reports.
  • Oversaw daily operations of 300 customer accounts.
  • Prepared timely and accurate financial reporting and analysis.
  • Managed complex, data processing tasks.
  • Inspected products and services to comply with quality standards.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Maintained high standard of data, integrity and security, complying with regulatory requirements and company policies.
  • Measured and accurately processed materials to minimise wastage.
  • Picked up additional tasks to aid team success.

HR Intern

Planetspark
Gurugram
05.2023 - 07.2023
  • Maintained accurate, well-organized company records.
  • Worked well under pressure to deliver positive, professional HR support.
  • Successfully screened, interviewed, and recruited candidates, ensuring selection of top talents.
  • Facilitated seamless onboarding experience for new hires expediting their integration into organization.
  • Developed onboarding materials and conduct orientation sessions to introduce companies, culture and policies.

Business Development Executive

PlanetSpark
Gurugram
02.2023 - 04.2023
  • Building strong relationships with candidates and colleagues.
  • Added value to marketing material by introducing creative advertising concepts, driving customer interest.
  • Answered customers' questions regarding products, prices and availability.
  • Developed business growth plans by identifying key clients, critical targets and priority service lines.
  • Identified cross-selling opportunities through ongoing customer needs analysis.
  • Calm under pressure.
  • Communication skills.
  • Data analysis.
  • Knowledge of Microsoft.
  • Commitment to excellence.
  • Resourcefulness.
  • Team leadership and motivation.
  • Quality Assurance.
  • Deadline management.

Education

Bachelor of Business Administration - Marketing, Finance, Management, Entrepreneurship, Data analysis, Business ethics, microeconomics

Jagran Lakecity University
Bhopal
07.2023

HSC - Commerce

Govt Kanya Shiksha Parisar H S School
Chhindwara
07.2020

10th - Science, Mathematics, Social Studies & English

Delhi Public School
Chhindwara
07.2017

Skills

  • Commitment to excellence
  • Resourcefulness
  • Team leadership and motivation
  • Quality assurance
  • Deadline management
  • Customer engagement
  • Team collaboration
  • CRM software usage
  • Client analysis
  • Cold calling
  • Objection handling
  • Customer assistance
  • Sales follow-up
  • Client relations
  • Sales strategies
  • Performance improvement
  • Product management and pricing

Accomplishments

  • I received appreciation for being a top performer in closing the maximum number of bookings every month
  • I recently received an on-the-spot award for performing my task
  • Enhanced work processes, implemented across departments for increased productivity and profits

Languages

  • English
  • Hindi

Certification

  • Agile way of working
  • Software Security
  • Cyber Security - Information Security
  • Leadership Managing Projects with Microsoft Teams - LinkedIn
  • Excel - Economic analysis and Data Analytics - LinkedIn
  • BPO Email Etiquette
  • BPO Leading my career
  • Fundamental of Telecom
  • Information Security Awareness
  • Data Privacy
  • Business Ethics
  • Agile for beginners
  • Time management fundamentals - LinkedIn
  • Introduction to safety first_LCS_WBT
  • TCS ION career edge - Young Professional
  • TCS ION Introduction to Soft Skills
  • TCS ION Communication Skills
  • TCS ION Presentation Skills
  • TCS ION - Accounting Fundamentals

Timeline

Sales Executive

QHT Aesthetics OPC PVT Ltd.
01.2025 - Current

Information Process Enabler (US)

Tata Consultancy Services
10.2023 - 12.2024

HR Intern

Planetspark
05.2023 - 07.2023

Business Development Executive

PlanetSpark
02.2023 - 04.2023

Bachelor of Business Administration - Marketing, Finance, Management, Entrepreneurship, Data analysis, Business ethics, microeconomics

Jagran Lakecity University

HSC - Commerce

Govt Kanya Shiksha Parisar H S School

10th - Science, Mathematics, Social Studies & English

Delhi Public School

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Shreya Suryawanshi