SALESFORCE
Shreya Vengurlekar
Product Manager
Mumbai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Product Manager
IDFC First Bank
Mumbai
12.2022 - Current
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Prioritized roadmap in order to achieve product goals and metrics.
- Spearheaded risk and credit assessments, ensuring the stability of car loan products by mitigating default risks and enhancing portfolio quality.
- Supervised payout processes, optimizing financial efficiency with accurate and timely fund disbursement to stakeholders.
- Streamlined BAU activities, ensuring seamless operational continuity aligned with company objectives.
- Developed refined financial models and pricing strategies for car loan products, optimizing profitability and competitiveness.
- Led API integration projects, facilitating seamless system interactions, and improving the overall customer experience.
- Utilized data analysis and key performance metrics to drive data-informed decisions for car loan product enhancements.
- Created comprehensive product roadmaps, outlining feature rollouts and future developments aligned with market trends and customer needs.
- Designed and managed incentive structures for both on-roll and off-roll team members, fostering a performance-driven culture.
- Ensured strict adherence to legal risk compliance norms, safeguarding the organization from potential legal liabilities and regulatory challenges.
- Directed planning and budgeting efforts.
- Coordinated design meetings and decisions with internal departments and teams.
Sales Manager
IDFC First Bank
Mumbai
09.2020 - 12.2022
- Setting and consistently achieving sales targets for the team, while ensuring strict adherence to regulatory and compliance requirements.
- Effectively onboarding and training new Direct Selling Agents (DSAs) and car loan dealers, and providing ongoing coaching and support to continually enhance team performance.
- Driving digital initiatives, including lead generation, customer engagement, and online loan applications, contributing to a substantial expansion of the bank's customer base.
- Meticulously monitoring team performance, delivering comprehensive reports and analytics to senior management for informed decision-making.
- Building and nurturing robust relationships with car dealerships, auto shows, and relevant events to strategically grow the bank's car loan portfolio.
- Collaborating closely with the credit and operations team to optimize loan processing speed and efficiency.
- Ensuring that customers receive timely, accurate information, and consistently delivering exceptional customer service throughout the entire sales process.
- Demonstrating exceptional results and achievements, I consistently exceeded sales targets by more than 150% during my tenure as Sales Manager. Furthermore, I introduced and successfully executed initiatives that significantly improved team performance and overall customer satisfaction.
Business Development Intern
FAB HOTELS
Mumbai
03.2019 - 05.2019
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Penetrated targeted accounts to generate sales from within client base.
- Maintained client information and accounts in company databases.
- Collaborated with sales and marketing departments to support client acquisition.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles.
- Generation of Leads by Mapping in the corporate parks for leads generation and cold calling through random database on goggle or database provided by company.
- Follow up with new prospective clients and already existing clients. Maintaining good relations with all internal & external stakeholders helps in smooth conduction's of Operations.
Co-ordinator
SK AUTO Smart Care Pvt Ltd
Mumbai
07.2016 - 12.2017
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Managed company schedule to coordinate calendar and arrange travel.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Coordinated with human resources department to handle payroll and personnel databases.
- Handled incoming and outgoing shipping and receiving activities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
MBA - Marketing
IBS Mumbai
Mumbai 05.2018 - 06.2020
Bachelors of Engineering - Electronics And Communications Engineering
Universal School of Engineering, Mumbai University
Mumbai 06.2012 - 06.2016
Skills
Business administration
Strategic planning
Project Management
Market Analysis
Staff Management
Product development
Business Development
Certification
Perusing SPJ Product Management Certification
Software
Power Point
MS Excel
Timeline
Perusing SPJ Product Management Certification
12-2023
Product Manager
IDFC First Bank
12.2022 - Current
Sales Manager
IDFC First Bank
09.2020 - 12.2022
Business Development Intern
FAB HOTELS
03.2019 - 05.2019
MBA - Marketing
IBS Mumbai
05.2018 - 06.2020
Co-ordinator
SK AUTO Smart Care Pvt Ltd
07.2016 - 12.2017
Bachelors of Engineering - Electronics And Communications Engineering
Universal School of Engineering, Mumbai University
06.2012 - 06.2016