SALESFORCE
Shreya Vengurlekar
Product Manager
Mumbai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Product Manager
IDFC First Bank
Mumbai
12.2022 - Current
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Prioritized roadmap in order to achieve product goals and metrics.
- Spearheaded risk and credit assessments, ensuring the stability of car loan products by mitigating default risks and enhancing portfolio quality.
- Supervised payout processes, optimizing financial efficiency with accurate and timely fund disbursement to stakeholders.
- Streamlined BAU activities, ensuring seamless operational continuity aligned with company objectives.
- Developed refined financial models and pricing strategies for car loan products, optimizing profitability and competitiveness.
- Led API integration projects, facilitating seamless system interactions, and improving the overall customer experience.
- Utilized data analysis and key performance metrics to drive data-informed decisions for car loan product enhancements.
- Created comprehensive product roadmaps, outlining feature rollouts and future developments aligned with market trends and customer needs.
- Designed and managed incentive structures for both on-roll and off-roll team members, fostering a performance-driven culture.
- Ensured strict adherence to legal risk compliance norms, safeguarding the organization from potential legal liabilities and regulatory challenges.
- Directed planning and budgeting efforts.
- Coordinated design meetings and decisions with internal departments and teams.
Sales Manager
IDFC First Bank
Mumbai
09.2020 - 12.2022
- Setting and consistently achieving sales targets for the team, while ensuring strict adherence to regulatory and compliance requirements.
- Effectively onboarding and training new Direct Selling Agents (DSAs) and car loan dealers, and providing ongoing coaching and support to continually enhance team performance.
- Driving digital initiatives, including lead generation, customer engagement, and online loan applications, contributing to a substantial expansion of the bank's customer base.
- Meticulously monitoring team performance, delivering comprehensive reports and analytics to senior management for informed decision-making.
- Building and nurturing robust relationships with car dealerships, auto shows, and relevant events to strategically grow the bank's car loan portfolio.
- Collaborating closely with the credit and operations team to optimize loan processing speed and efficiency.
- Ensuring that customers receive timely, accurate information, and consistently delivering exceptional customer service throughout the entire sales process.
- Demonstrating exceptional results and achievements, I consistently exceeded sales targets by more than 150% during my tenure as Sales Manager. Furthermore, I introduced and successfully executed initiatives that significantly improved team performance and overall customer satisfaction.
Business Development Intern
FAB HOTELS
Mumbai
03.2019 - 05.2019
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Penetrated targeted accounts to generate sales from within client base.
- Maintained client information and accounts in company databases.
- Collaborated with sales and marketing departments to support client acquisition.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles.
- Generation of Leads by Mapping in the corporate parks for leads generation and cold calling through random database on goggle or database provided by company.
- Follow up with new prospective clients and already existing clients. Maintaining good relations with all internal & external stakeholders helps in smooth conduction's of Operations.
Co-ordinator
SK AUTO Smart Care Pvt Ltd
Mumbai
07.2016 - 12.2017
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Managed company schedule to coordinate calendar and arrange travel.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Coordinated with human resources department to handle payroll and personnel databases.
- Handled incoming and outgoing shipping and receiving activities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
MBA - Marketing
IBS Mumbai
Mumbai 05.2018 - 06.2020
Bachelors of Engineering - Electronics And Communications Engineering
Universal School of Engineering, Mumbai University
Mumbai 06.2012 - 06.2016
Skills
Business administration
Certification
Perusing SPJ Product Management Certification
Software
Power Point
MS Excel
Timeline
Perusing SPJ Product Management Certification
12-2023
Product Manager
IDFC First Bank
12.2022 - Current
Sales Manager
IDFC First Bank
09.2020 - 12.2022
Business Development Intern
FAB HOTELS
03.2019 - 05.2019
MBA - Marketing
IBS Mumbai
05.2018 - 06.2020
Co-ordinator
SK AUTO Smart Care Pvt Ltd
07.2016 - 12.2017
Bachelors of Engineering - Electronics And Communications Engineering
Universal School of Engineering, Mumbai University
06.2012 - 06.2016
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