System Engineer Trainee
Infosys Ltd.
08.2022 - 01.2023
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Checked for accuracy and functionality during implementation of new systems.
- Conducted end-user reviews for modified and new systems.
- Assessed job requirements and needs of trainees to create soft skill development programs targeting problem-solving and time management.