Results-driven Project Management Professional with over 9 years in IT infrastructure, service delivery, manufacturing, and logistics. Expertise in leading cross-functional teams, optimizing resources, and ensuring on-time project delivery within scope and budget. Demonstrates strong project governance, stakeholder engagement, and vendor management. PMP® certified and PRINCE2 Agile Practitioner, focused on delivering measurable outcomes and fostering continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Coordinator
ESP Global Services Pvt. Ltd.
08.2022 - Current
Lead and coordinate global IT infrastructure initiatives across EMEA & APAC.
Managed stakeholder expectations and resolved escalations across initiatives, ensuring sustained project momentum.
Oversaw SLA performance, managed risk and issue logs, tracked costs, and coordinated change documentation, aligning project objectives.
Prepared management information packs and dashboards, developed senior-level PowerPoint presentations to support informed decision-making.
Deliver outcomes under tight timelines through effective prioritization.
Project Engineer
Apurav Enterprises
07.2020 - 07.2021
Coordinated end-to-end delivery of industrial valve projects, ensuring adherence to customer specifications, delivery timelines, and contractual service expectations.
Acted as the primary contact for customers during execution and post-delivery phases, resolving issues and managing expectations effectively.
Oversaw SLA-driven delivery milestones, tracked progress, and coordinated corrective actions to mitigate delays and enhance overall service delivery.
Created and maintained technical and service documentation, enhancing handover quality and reducing turnaround time.
Partnered with cross-functional teams (engineering, production, quality, logistics) to address escalations and strengthen delivery reliability.
Project Engineer
Marsys Engineering & Equipment Pvt. Ltd.
01.2018 - 03.2020
Managed end-to-end execution of engineering equipment projects, coordinating requirements, timelines, and delivery milestones.
Led and mentored 10-member execution team, prioritizing tasks and ensuring accountability for on-time delivery.
Coordinated with customers to manage expectations and resolve issues promptly during the project lifecycle.
Collaborated with cross-functional teams to resolve escalations and enhance delivery efficiency.
Design Engineer
Core CADD Solutions
06.2016 - 09.2017
Designed and validated mechanical and machine components to meet customer requirements, ensuring adherence to performance, quality, and manufacturing standards.
Collaborated with customers and cross-functional teams to clarify requirements and implement design improvements, facilitating seamless transition to production.
Prepared detailed technical drawings and documentation, supporting efficient execution and minimizing rework.
Operations Executive
Rivigo Logistics & MRC Logistics Pvt. Ltd.
04.2014 - 05.2016
Executed end-to-end projects and supervised delivery teams to ensure timely completion.
Processed Service Requests and Change Requests, streamlining workflows for enhanced delivery efficiency.
Managed documentation and collaborated with teams to implement operational improvements.
Supported progress and risk reporting to stakeholders.