Dynamic professional with extensive experience in team leadership, operational management, and exceptional customer service delivery. Proven ability to leverage strategic planning and problem-solving skills to boost team productivity and enhance service quality, fostering a collaborative and adaptable workplace culture. Expertise in KYC processes ensures rigorous compliance and effective risk mitigation, supported by strong analytical capabilities to proactively identify and resolve potential issues. Well-versed in regulatory requirements, with a commitment to maintaining clear communication with stakeholders at all levels.