Summary
Overview
Work History
Education
Skills
Languages Known
Personal Information
Timeline
Generic

Shreyas N

Bangalore

Summary

Detail-oriented and results-driven Assistant Manager with over 5 years of experience in operations and team leadership across multiple sites. Skilled in overseeing end-to-end operational processes, enhancing workflow efficiency, and collaborating with cross-functional teams. Proven success in optimizing operational accuracy, resolving issues, and ensuring compliance with company policies. A proactive leader with strong analytical, communication, and organizational abilities.

Overview

10
10
years of professional experience

Work History

Assistant Billing Manager

Moveinsync
01.2024 - Current
  • Supervised and led a team of 4 billing professionals across multiple sites, ensuring smooth workflow and process efficiency
  • Managed end-to-end billing operations for transport services, ensuring accurate invoicing and compliance with financial policies and regulations
  • Coordinated billing activities across multiple sites, maintaining consistent process execution and timely reporting
  • Monitored and ensured accuracy in billing data, conducting regular audits and reconciliations to minimize errors and discrepancies
  • Collaborated with transport operations, finance, and customer service teams to resolve billing issues and improve process efficiencies
  • Tracked and reported on key performance indicators (KPIs), optimizing billing turnaround time and reducing overdue invoices
  • Implemented process improvements to streamline billing operations, reducing manual intervention and increasing automation
  • Identified and resolved billing discrepancies, ensuring quick turnaround times to enhance client satisfaction
  • Currently working in Moveinsync as Asst Manager for Billing Operations process

Site Lead

NTT Data Information Processing Services
06.2019 - 12.2023
  • Supervising and monitoring team subjective
  • Vendor Management - sourcing, issues, compliance, driver training, etc
  • Look at opportunities to implement initiatives specific to a site or across the board
  • Liaise with other functions as per requirement - Sourcing, centralized ops, tech and product team, finance, billing, asset team, etc
  • Handled all client and employee communications, ensuring smooth operations across multiple sites
  • Managed employee schedules and routing, ensuring efficiency in transport operations
  • Delivered daily and monthly reports for Google Sheets and client reporting, ensuring accurate data management
  • Resolved daily billing issues and coordinated monthly billing reports with vendors for confirmation
  • Led and supervised team performance, setting goals and ensuring subjective team development
  • Managed vendor relationships, focusing on sourcing, issue resolution, compliance, and driver training
  • Collaborated with internal functions like sourcing, centralized operations, tech, finance, and billing teams to improve service delivery

Transport Admin

HSBC
02.2018 - 05.2019
  • Vendor Management - sourcing, issues, compliance, driver training, etc
  • Look at opportunities to implement initiatives specific to a site or across the board
  • Highlight and resolve day to day issues
  • Ensure services are delivered in adherence to the agreed performance metrics (OTA, OTD, Feedback, Response time, manual trips, Billing SLA and Escalations)

Entrepreneur

GRIDLINE ENTERTAINMENT PVT LTD
02.2015 - 01.2018
  • Handled event related enquiries from prospective customers
  • Ensured that income targets and budgets for the Events Unit are met
  • Worked closely with Sponsorship & Promotions Manager to develop sponsorship proposals
  • Designed and developed marketing plans and literature for events
  • Managed volunteers and temporary staff effectively

Education

BBA -

KSOU
10.2024

Diploma -

Computers

SSLC -

Nehru Smaraka Vidya Kendra
04-2010

Skills

  • Ability to work in a team environment
  • Solid written communication skills
  • Solid oral communication skills
  • Strong organizational skills
  • Ability to multi-task
  • Problem solving skills
  • High attention to detail
  • Strong interpersonal skills
  • Good analytical skills
  • Customer service skills

Languages Known

English
Kannada
Hindi

Personal Information

  • Date of Birth: 29/11/1993
  • Gender: Male

Timeline

Assistant Billing Manager

Moveinsync
01.2024 - Current

Site Lead

NTT Data Information Processing Services
06.2019 - 12.2023

Transport Admin

HSBC
02.2018 - 05.2019

Entrepreneur

GRIDLINE ENTERTAINMENT PVT LTD
02.2015 - 01.2018

BBA -

KSOU

Diploma -

Computers

SSLC -

Nehru Smaraka Vidya Kendra

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