Shreyas R

Key skills: Lead generation, Cold calls, Market analysis.

• Passion for Inside sales; self-driven, energetic, confident, and motivated.
• Managing the entire sales process from prospecting new leads to the activation of new accounts.
• Continuously building of the pipeline and effectively manage the stages of pipeline. Owns sales forecast accuracy, demand generation, deal strategy development and trend analysis.
• Have implemented new sales models to drive incremental growth via new customer acquisition.
• Defined and ensured execution of sales policies and practices for managing sales performance of the team.
• Engage with various outside vendors to supplement and enhance the sales strategy, as appropriate.
• Sales Training - Development, Delivery, and Follow-through Develop and deliver sales training programs/workshops that address business needs and result in sustainable and long-term sales behavioral improvement.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Built relationships with customers and community to establish long-term business growth.

• Implemented new marketing initiatives to drive sales and improve overall performance.
• Monitored and analyzed market trends and studied competitors products and services.
• Negotiated contracts and sales terms with new and existing clients.
• Monitored sales team performance and provided constructive feedback.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Proven problem solving abilities including negotiation & influencing skills.
• Able to work autonomously as well as been a strong team member, able to display organizational planning skills and strong time management skills.
• A knowledge of competitors and an established network in this area would be highly desirable.
• Possess professional business telephone communication skills, and excellent verbal,written and interpersonal communication skills with efficient market research and lead generation.
  

• Increased customer satisfaction by resolving Products and service issues.
• Resolved service problems, improved operations, and provided exceptional client support.
• Enhanced regulatory, strategic, and operational performance to keep in alignment with deadlines.
• Served as a subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
• Monitored closing disclosures to verify documents contained required signatures.
• The ability to effectively manage and mentor the exec/assistant in the group.
• Ability to handle complexity and balance multiple priorities
• Managed quality programs to reduce overdue compliance activities.

• Worked for a complete US region. Resolving network issues.
• Provide thorough support and problem resolution of products for customers.
• Build and maintain successful relationships with service providers, dealers, and customers.
• Motivated professional who excels at delivering quality service while exceeding revenue benchmarks consistently.
• Designed and implemented strategies to cross-sell and up-sell services to existing customer base.
• Displayed courtesy and strong interpersonal skills with all customer interactions.
• Regularly met or exceeded stated sales goals for team as well as met all customer satisfaction requirements.
• Managing & Monitoring Network & Coordinate with Vendor.
  
• Delivered outstanding service to clients to not only maintain but to extend relationships for future business opportunities.
• Interacted with team members across departments to research and resolve customer issues.