Experienced Sr.Business Development Manager with 9+ years in Business Development, Sales, and Marketing in Financial Technology (Fintech), IT Services (SaaS), Solutions, Client Service, and Employee Supervision. Strong relationship-building skills, well-versed in the US, UK, and APAC markets. Proven track record in increasing revenue and customer satisfaction through data-driven sales and marketing strategies. Seeking a role to drive strategic initiatives based on prior experience and knowledge.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Sales Manager
Razorpay
Bangalore
06.2024 - Current
Responsible for generating and qualifying leads in customer segments requiring cross-border payment solutions like e-commerce exporters, service providers, freelancers etc
Develop new lead generation opportunities for direct selling as well as building partner relations
Effectively pitch and acquire new customers for Razorpay's cross border payment solutions (Paymentgateway)
Partnered with Account Managers across business units to identify high-potential prospects and led the pitch-to-deal closure journey, ensuring seamless execution.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Execute the business development plan; achieve and exceed the targeted sales goals
Collaborated with Strategy, Product, and Product Marketing teams to co-create go-to-market (GTM) strategies, leveraging market insights, competitor intelligence, and customer pain points to acquire new customers.
Identify new verticals for market expansion in the cross-border fintech space
Contribute and work for business development activities like conducting sales events, webinars, classroom sessions
Sr.Business Development Manager
OpenBots.ai
Remote
10.2022 - 03.2024
Company Overview: Remote
Develop tailored automation solutions for Banks, Mortgage Lenders, and Insurers, to drive digital transformation
Leverage industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts
Lead strategic development of complex automation solutions in BFSI/Fintech, including APIs, AI, IDP, ML, OCR, and RPA
Create compelling presentations that highlight product features/benefits with ROI to potential clients while addressing their pain points directly
Achieve 120% revenue growth by consulting on digital automation for banks, insurance, and investment companies
Conducted market research to identify industry trends and inform strategic decisions for growth
Manage strategic partner meetings to enhance partnerships and generate new client meetings
Analyze data sets to identify trends and opportunities for process improvements within client organizations
Provide ongoing support to clients post-implementation, ensuring long-term success of implemented solutions
Remote
Business Development Manager
Befree Business Resourcing LLP
Bangalore
09.2021 - 04.2022
Company Overview: Bengaluru (Remote)
Actively explore, evaluate, and convert opportunities into profitable business by managing lead generation, client relationships, and deal closures
Establish and expand market leadership through effective contributions to Business Development, Sales, and Key Account Management
Monitor team targets using metrics
Proactively identify new opportunities and offer innovative solutions to customers
Develop market strategies by researching high-potential prospects
Maintain an updated client database, participate in and host meet-ups and conferences, and create lead engagement plans
Participate in dynamic sales process with high success rate, update and tailor client proposals, and handle complex negotiations with senior executives
Train staff in consultative selling techniques to build expertise and set and achieve business development goals
Research, plan, and execute initiatives to target new markets and guide leads through sales cycle
Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company
Achieve over 76% of the team target in 8 months and increase customer satisfaction rate to 97%
Bengaluru (Remote)
Senior Business Development Specialist
T2S Software Solutions Pvt Ltd (MyPay)
Remote
02.2020 - 06.2021
Company Overview: Bengaluru
Acquire hundreds of Medium and large scale businesses by cold calling, cold emails and generating leads through various resources
Initiate contact with potential clients and conduct follow-up calls to qualify leads, prioritizing tasks to exceed goals effectively
Build prospect lists of potential new customers through research and identification of business opportunities and provide exceptional customer service, including handling challenging situations with ease
Passionate about inside sales, embodying self-drive, energy, confidence, and motivation
Consistently build and manage the entire sales process from prospecting new leads to the activation of new accounts by ensuring forecast accuracy, demand generation, and trend analysis
Implement new sales models and practices to boost growth through customer acquisition and enhance our team's sales performance
Coordinated efforts across departments such as sales, marketing, and product development teams to ensure smooth execution of strategic initiatives
Achieve over 250% of sales target in 2020, establish KPIs at the company, regional, and individual levels through teamwork and customer focus
Bengaluru
Senior Sales Specialist
Phykon
Bangalore
02.2018 - 01.2020
Company Overview: Bengaluru
Launch marketing initiatives for increased sales and performance
Track market trends and analyze competitors
Negotiate client contracts, oversee sales team performance, and offer feedback
Utilize consultative sales to understand customer needs and provide recommendations
Strong problem-solving, negotiation, and influencing skills
Effective in both autonomous and team settings with excellent organizational and time management skills
Streamlined sales processes and improved efficiency by utilizing CRM tools (Zoho & Salesforce) and data analytics
Valuable knowledge of competitors and an established network
Proficient in business telephone communication and excel in written, verbal, and interpersonal skills
Skilled in market research and lead generation
Bengaluru
Senior Sales Development Representative
Xerxes Pvt Ltd
03.2015 - 01.2018
Company Overview: Bengaluru
Build and maintain successful relationships with service providers, dealers, and customers
Motivated professional who excels at delivering quality service while exceeding revenue benchmarks consistently
Develop strategies for cross-selling and up-selling services to existing customers
Demonstrate courtesy and strong interpersonal skills, consistently meeting or exceeding sales goals and customer satisfaction requirements
Established rapport with C-level executives at target companies through thoughtful communication and personalized messaging
Oversee network management and vendor coordination
Provide exceptional client service to expand future business opportunities
Collaborate with cross-functional teams to research and resolve customer issues
Train new employees in customer service, financial handling, and organisational strategies, while building diverse sales pipeline to exceed targets
Bengaluru
Education
Bachelor of Commerce -
Bangalore University
Karnataka
04.2021 - 12.2021
Commers -
Siddhartha Pre University College
Bangalore, Karnataka
03.2015 - 03.2015
High School Diploma -
BGS International Residential School
Bangalore, Karnataka
03.2013 - 03.2013
Skills
Business Relationship Management
Sales & Business Development
Sales & Marketing Operations
Business-to-Business (B2B)
Lead Generation
Customer Relationship Management (CRM)
Project Management
Sales Strategy Development
Data Analysis
Negotiation Skills
Networking
Market Knowledge
Time Management
Problem-Solving
Product and Service Sales
Upselling and Cross-Selling
Critical thinking
Cold Calling
Enterprise Sales
Communication Skills
Presentation Skills
Campaign Execution
New Business Development
Pipeline Management
Solution Selling
End to End Sales
Sales planning
Certification
Authorized reseller for First Data Merchant Services.