SHREYAS DV
Bengaluru
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Senior Representative, Operations
Concentrix
Bengaluru
08.2023 - Current
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Provided remote assistance to end-users when needed.
- Troubleshot network connectivity problems such as router configurations, IP addressing, and DHCP server setup.
- Analyzed system logs for potential problems or errors related to system performance or security threats.
Senior Relationship Manager
Nobroker technologies Pvt Ltd
Bengaluru
10.2021 - 02.2023
- Conducted market research and analysis to identify potential business opportunities.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Presented properties to potential buyers and addressed questions.
Dispatch Executive
Eazyshopee
Bengaluru
01.2019 - 09.2020
- Coordinated with suppliers, customers and other stakeholders to ensure smooth operation of deliveries.
- Maintained records of driver activity logs, fuel consumption, mileage.
- Resolved issues related to logistics, scheduling or delivery delays.
- Organized, planned and monitored the dispatch process in order to meet customer requirements.
Education
MBA - Finance & Marketing
Govt First Grade College
Bengaluru05-2025
Bachelor of Commerce - Finance
The National Degree College
Bengaluru09-2022
Skills
- Financial analysis
- Market research
- Data analysis
- Customer relationship management
- Effective communication
- Problem solving
- Performance analysis
- Performance improvement
- Network troubleshooting
Affiliations
- Bike riding
- Traveler
- Cooking
- Trekking
Accomplishments
- Awarded as the overall best performer of the month, February 2022, in No Broker for delivering the highest number of closures
- Early promotion with a 5% hike for continuous performance over 3 months in August 2022
- Best NPS holder on the floor for three consecutive months: December, January, and February 2024-2025
- Maintaining the stack ranking for more than four out of six continuous months
Languages
English
First Language
Kannada
Proficient (C2)
C2
Tamil
Beginner (A1)
A1
Hindi
Beginner
A1
Timeline
Senior Representative, Operations
Concentrix
08.2023 - Current
Senior Relationship Manager
Nobroker technologies Pvt Ltd
10.2021 - 02.2023
Dispatch Executive
Eazyshopee
01.2019 - 09.2020
MBA - Finance & Marketing
Govt First Grade College
Bachelor of Commerce - Finance
The National Degree College
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