SHREYASH ATUL KADALE
Mumbai
Summary
Telesales professional with robust track record in customer engagement and conversion. Known for driving results through strategic communication and relationship-building. Highly reliable team player with knack for adapting to dynamic work environments and prioritizing customer needs.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Telesales Agent
Viza Health Insurance Team
12.2024 - Current
- Engaged customers through outbound calls, successfully promoting health insurance plans to meet sales targets.
- Sourced new sales opportunities via follow-up on inbound leads.
- Assisted clients in understanding coverage options and policy benefits, improving customer satisfaction.
- Facilitated customer interactions and documented insurance operations to enhance service delivery.
- Developed senior leadership reports for corrective action planning.
Customer Care Representative
Reliable Space Ltd.
09.2023 - 11.2024
- Resolved complaints through active listening and problem-solving, improving customer satisfaction.
- Assisted customer complaints promptly and professionally.
- Resolved customers with inquiries, enhancing their understanding of products.
- Educated customers about new products and promotions during interactions.
- Delivered friendly and knowledgeable service for routine questions, fostering positive customer experiences.
Cold Caller
Siglate Solution Pvt. Ltd.
10.2022 - 06.2023
- Engaged potential customers through cold calling and promoting products, increasing outreach efforts.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Performed daily administrative tasks to support office operations.
Education
HSC -
Maharashtra Board
Maharashtra01-2021
SSC - undefined
Maharashtra Board
Maharashtra01-2019
Skills
- Outbound calling
- Lead generation
- Sales reporting
- Customer engagement
- Sales strategies
- Target achievement
- Call control
Interests
Swimming, Running
PERSONAL INFORMATION
- Date of Birth: 11/18/03
- Nationality: Indian
- Marital Status: Single
Timeline
Telesales Agent
Viza Health Insurance Team
12.2024 - Current
Customer Care Representative
Reliable Space Ltd.
09.2023 - 11.2024
Cold Caller
Siglate Solution Pvt. Ltd.
10.2022 - 06.2023
SSC - undefined
Maharashtra Board
HSC -
Maharashtra Board