Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Disclaimer
Domain Exposure
Timeline
Generic

Shreyas Kumar

Bengaluru

Summary

Over 12 years of experience in IAM Technical services, Operations, and Quality assurance Skilled in identifying and implementing control measures, as well as interacting with clients. AS an IAM Engineer, Supports the IAM technology stack including Monitoring, Enhancements development, and other activities to ensure that the security systems are operational and effective.

Overview

12
12
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
5
5
Languages

Work History

IAM Lead for Transport account

Kyndryl
11.2021 - Current
  • IAM Lead for Kyndryl CIO Account (Nov 2021 - Feb 2023)
  • Senior Associate, CLS Bank Account Customer Service (Nov 2022 - July 2023)
  • Performing User Access Management activities, including identifying, tracking, controlling, and managing user access to applications and systems within FFIEC service scope
  • Managing a team of Quality Associates and ensuring transaction quality deliverables for multiple processes
  • Implementing access controls to applications and maintaining and updating roles in the directory
  • Managing access and permissions where necessary and implementing automated solutions
  • Collaborating with Key engineering stakeholders to help tackle challenges within the IAM space
  • Troubleshooting and managing issues related to identities, system access, accounts, authentication, entitlements, and permissions
  • Analyzing errors and implementing necessary corrective and preventive action plans
  • Conducting monthly and annual internal audits as per ISO standards
  • Identifying training needs and providing adequate training to Quality and Ops Associates
  • Overseeing Quality framework adherence across all processes and conducting periodic reviews with stakeholders

Senior Technical Service Representative

IBM
06.2013 - 10.2021
  • Supported IBM CIO and Senior VP's, handling network installations and troubleshooting
  • Implementing access controls to applications and maintaining and updating roles in the directory
  • Managing access and permissions where necessary and implementing automated solutions
  • Troubleshooting and managing issues related to identities, system access, accounts, authentication, entitlements, and permissions

Education

Bachelor of Computer Applications -

Bengaluru University

Skills

  • MS Excel
  • Word
  • Microsoft Azure
  • OKTA
  • SAML
  • PowerPoint
  • Collaboration
  • Identity Management

Certification

Okta trained and Ex-certified, 2020

Accomplishments

  • Completed projects in 4 different processes, resulting in metric improvement and simplification.
  • Successfully set up Quality framework for 5 different processes post-migration.
  • Introduced control measures for sub-processes, leading to improved Quality accuracy and efficiency.
  • Worked closely with stakeholders to understand requirements and drive the design, development, and implementation of improvements to IAM systems.

Personal Information

  • Date of Birth: 04/02/89
  • Nationality: Indian

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Domain Exposure

  • Risk and compliance (Data protection, Networking, IAM & UAM)
  • Driving ideas for process improvement
  • WNS Certified Trainer and Okta trained and certified
  • Collected and qualified required artifacts, developed test plans, and led application implementation efforts to success.
  • Configured the IAM systems to enforce access controls and prevent unauthorized access.
  • Taken action to prevent or mitigate any security breaches and unauthorized access.
  • Familiarity with ISO Basics.

Timeline

IAM Lead for Transport account

Kyndryl
11.2021 - Current

Senior Technical Service Representative

IBM
06.2013 - 10.2021

Bachelor of Computer Applications -

Bengaluru University

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Shreyas Kumar