Shrikala Kalyanam
Bengaluru
Summary
Strategic leader with 23 years in Supply Chain Management and Operations Management. Specializes in large-scale operations, strategic procurement, and financial governance across Q2C and P2P cycles. Focused on process re-engineering and cost optimization to enhance business outcomes and operational performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Project Manager - Finance
IBM India Private Limited
Bengaluru
04.2024 - Current
- Strategic finance professional with extensive experience in financial planning, governance, and project delivery within a Contributed to strategic initiatives for setup of Global Capability Center (GCC), enhancing operational efficiency and organizational alignment.
- Proven expertise in managing budgets, mitigating cost overruns and revenue underruns, and driving financial performance improvements across global operations.
- Led FP&A, budgeting, forecasting, and variance analysis, identifying trends to support financial discipline and informed decision-making.
- Oversee financial reporting, compliance, and audits, ensuring accuracy and adherence to global standards.
- Manage day-to-day financial operations — cash flow, P2P, Q2C, and working capital — ensuring cost control and liquidity optimization.
- Evaluate investments, capital allocations, and business cases to support strategic growth and maximize ROI.
- Implement risk management frameworks to address financial, operational, and compliance risks proactively.
- Partner with senior leadership to provide actionable financial insights, align financial goals with business strategy, and drive informed decision-making.
- Drove strategic procurement, financial governance, and process excellence in Global Capability Center (GCC) across Quote-to-Cash (Q2C) and Procure-to-Pay (P2P) cycles.
Sourcing Procurement Manager
IBM India Private Limited
Bengaluru
11.2021 - 03.2024
- Strategic procurement leader managing end-to-end IT, software, and general sourcing to drive cost efficiency, operational excellence, and business value.
- Led supplier identification, evaluation, and selection for IT hardware, software, and services, including RFIs, audits, and capability assessments to ensure quality, compliance, and reliability.
- Negotiated contracts, licensing agreements, pricing, SLAs, and delivery terms to secure favorable commercial outcomes.
- Oversaw contract lifecycle management and compliance, implementing risk mitigation strategies across IT and software procurement.
- Executed cost analysis, market research, and vendor benchmarking to uncover savings opportunities and enhance sourcing strategies.
- Cultivated supplier and vendor relationships to establish long-term partnerships that ensured timely delivery of IT and software solutions.
- Managed order placement, delivery tracking, and quality assurance for IT systems, software licenses, and technology services.
- Implemented process improvement initiatives and automation, adopting best practices to streamline IT and software sourcing.
- Supported forecasting and budgeting for IT and software procurement, aligning resources with strategic business objectives.
- Global Capability Center (GCC) environment, driving strategic procurement, financial governance, and process excellence across Quote-to-Cash (Q2C) and Procure-to-Pay (P2P) cycles.
Contract Commercial Manager
IBM India Private Limited
Bengaluru
10.2019 - 10.2021
- Strategic leader managing the end-to-end contract lifecycle within a Quote-to-Cash framework, driving commercial value, risk mitigation, and operational excellence across global projects.
- Developed and implemented commercial strategies maximizing contract value, optimizing costs, and driving revenue growth.
- Oversee contract management, from negotiation and drafting to execution, compliance, and closeout, ensuring alignment with legal, regulatory, and company policies.
- Lead negotiations, renewals, and dispute resolution with clients, suppliers, and partners to safeguard business interests.
- Conducted financial analysis, monitored contract performance, and managed cost overruns and revenue underruns, providing actionable insights for decision-making.
- Collaborate across legal, finance, procurement, operations, and PMO teams to align commercial activities with strategic objectives.
- Establish project governance, portfolio management, and performance monitoring frameworks to ensure project success and resource optimization.
- Drove vendor management, change management, and quality assurance, ensuring deliverables met or exceeded expectations.
- Supported operations in a Global Capability Center (GCC) environment. environment, driving strategic procurement, financial governance, and process excellence across Quote-to-Cash (Q2C) and Procure-to-Pay (P2P) cycles.
Contract Management Advisor
IBM India Private Limited
Bengaluru
07.2015 - 09.2019
- Strategic advisor overseeing contract governance, sourcing, and project financial management across global operations to ensure cost efficiency, compliance, and delivery excellence.
- Developed and implemented contract management policies, pricing models, and performance standards in alignment with business objectives.
- Formulated and executed sourcing and negotiation strategies, achieving optimized costs and improved delivery schedules while enhancing commercial terms.
- Partnered with cross-functional teams to manage project planning, costing, resource band mix, and subcontractor utilization, mitigating unforeseen costs and risks.
- Supported project delivery teams in change management, proposal creation, pricing, and client submissions, ensuring timely business approvals.
- Led supply chain operations including supply planning, logistics, and order-to-invoice processes; ensured data accuracy and service continuity.
- Designed and implemented project governance frameworks using JIRA, IPPF, and MS Project to effectively track milestones, mitigate risks, and assess performance metrics.
- Delivered monthly project and earned value reports, enhancing visibility into financial health and operational performance.
- Championed organizational restructuring initiatives, introducing a Commodity Management framework that strengthened sourcing efficiency and accountability across teams.
- Global Capability Center (GCC) environment, driving strategic procurement, financial governance, and process excellence across Quote-to-Cash (Q2C) and Procure-to-Pay (P2P) cycles.
Metrics Specialist & Operations Lead
IBM India Private Limited
Bengaluru
01.2013 - 06.2015
- Led operations, reporting, and risk management within the Quote-to-Cash (Q2C) cycle, driving data accuracy, cost efficiency, and process automation across business functions.
- Managed COGS and BOM risk for New Product Introduction (NPI) programs; resolved invoice hold issues, enhancing reporting accuracy.
- Developed and automated MIS reports and dashboards; ensured compliance with group policies and audit standards.
- Implemented reporting automation and process efficiencies using Rational Focal Point and IBM Program Work Center, streamlining data access.
- Maintained data integrity across financial and operational databases; delivered ad hoc analyses and insights for leadership.
- Conducted risk assessments on contracts and procurement activities; controlled budgets to support long-term cost optimization efforts.
- Oversaw IT systems for tracking materials, inventory, and service supply across business units.
- Global Capability Center (GCC) environment, driving strategic procurement, financial governance, and process excellence across Quote-to-Cash (Q2C) and Procure-to-Pay (P2P) cycles.
Material Implementation Planner
Unisys Global Services
Bengaluru
01.2007 - 05.2010
Assistant Manager for Procurement Software, Marketing Communications Team and Quote Center
IBM India Private Limited
Bengaluru
05.2006 - 01.2007
Team Lead for Quote Center
IBM India Private Limited
Bengaluru
02.2005 - 04.2006
Focal for Supplier Management
IBM India Private Limited
Bengaluru
12.2003 - 01.2005
Process Associate
Hewlett Packard
Bengaluru
07.2002 - 11.2003
Education
Post Graduate Diploma - Finance Management
Symbiosis Institute of Business Management
Pune01.2009
B.Com. - Finance
Jyoti Nivas College
Bengaluru01.2002
Skills
- Operations Management
- Scrum Methodologies
- Supply Chain Management
- Vendor Evaluation & Audits
- Risk Assessment & Mitigation
- Executive Advisory & Decision Support
- Project Planning & Execution
- Continuous Process Excellence
- Contract Agreement & Negotiations
- Team Building, Mentoring & Leadership
- Inventory Loss Management
- Bill of Material & Costing
Certification
- Certified Scrum Master (Scrum Alliance)
- Quote-to-Cash ACE Program (IBM)
- Be Leadership Certification (IBM)
- Basics of Banking (IIBF)
- Client Service Mindset – (IBM)
- IBM Agile Advocate
Personal Information
Date of Birth: 10/09/81
Languages
- English
- Hindi
- Tamil
- Kannada
- Telugu
Notable Accomplishments
- Client Award for Best Performance & Accurate Reporting – IBM
- Best Team Award – IBM
- Client Award for Best Performance & Keen Initiatives – IBM
- Client Award for Best Performance – IBM
- Orion Award for Quality Performance – IBM
- Best Team Award – IBM, Top Talent of the Year – IBM
- Excellence Award for Quality Performance – Unisys
- Bronze Award for Cost Savings > $1M – Unisys
- Bronze Award for Quality Performance & Zero Escalation – Hewlett Packard
Timeline
Project Manager - Finance
IBM India Private Limited
04.2024 - Current
Sourcing Procurement Manager
IBM India Private Limited
11.2021 - 03.2024
Contract Commercial Manager
IBM India Private Limited
10.2019 - 10.2021
Contract Management Advisor
IBM India Private Limited
07.2015 - 09.2019
Metrics Specialist & Operations Lead
IBM India Private Limited
01.2013 - 06.2015
Material Implementation Planner
Unisys Global Services
01.2007 - 05.2010
Assistant Manager for Procurement Software, Marketing Communications Team and Quote Center
IBM India Private Limited
05.2006 - 01.2007
Team Lead for Quote Center
IBM India Private Limited
02.2005 - 04.2006
Focal for Supplier Management
IBM India Private Limited
12.2003 - 01.2005
Process Associate
Hewlett Packard
07.2002 - 11.2003
Post Graduate Diploma - Finance Management
Symbiosis Institute of Business Management
B.Com. - Finance
Jyoti Nivas College