SHRIKANT CHAVAN
AT POST SHIRAMBE,TAL-KOREGAON,SATARA
Summary
Proven leader at The Sahyadri Sahakari Bank Ltd, Mumbai, adept in branch operations management and elevating customer service standards. Excelled in enhancing service quality, achieving notable customer satisfaction, and streamlining financial reporting. Skilled in cash handling and fostering robust customer relationships, demonstrating exceptional decision-making and communication abilities.
Overview
5
5
years of professional experience
Work History
Acting Branch Manager
The Sahyadri Sahakari Bank Ltd,Mumbai
Satara Branch
12.2018 - Current
- Continuously monitored branch performance.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- handle cash and check transactions accurately and efficiently.
- Assisted customer and staff with the opening ,closing and maintenance of accounts and provided information about product and services.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Maintained friendly and professional customer interactions.
- Consulted customers to boost product sales and services.
Education
Bachelor of Arts - English Literature, India
The Art Commers & Science Collage, Rahimatpur
Rahimatpur, India04.2006
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Team Supervision
- Verbal/written communication
- Decision-Making
- Cash Handling
- Staff Supervision
- Loan Documentation
Languages
Marathi
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Acting Branch Manager
The Sahyadri Sahakari Bank Ltd,Mumbai
12.2018 - Current
Bachelor of Arts - English Literature, India
The Art Commers & Science Collage, Rahimatpur