Shrikant Babanrao Khedkar
Business Analyst & Product Owner
Pune
Summary
Business Analyst & Solution Designer with 11+ years of experience in Telecom OSS/BSS, Network Infrastructure, and Digital Transformation. Skilled in defining R&D strategy, driving innovation, and delivering mission-critical solutions across domains such as GIS mapping, IoT-enabled platforms, and AI-powered analytics. Strong expertise in secure telecom protocols (TLS, IPsec, SIP, HTTPS), telephony system integrations (SIP/WebRTC), cloud-native architectures, and API integrations. Proven track record in backlog ownership, PI planning, and Agile delivery, working with global CSPs (AT&T, BT, Virgin, TDC Net).
Overview
11
11
years of professional experience
3
3
Certifications
1
1
Language
Work History
Business Analyst
Infosys
01.2022 - Current
- Defined business requirements and solution designs for next-generation telecom assurance and monitoring systems, integrating AI/ML-driven incident analysis and 5G rollouts.
- Designed and documented use cases for IoT-enabled solutions and GIS mapping enhancements in network operations.
- Partnered with architects, developers, and DevOps to drive adoption of secure telecom protocols (TLS, SIP, IPsec) and cloud-native microservices.
- Collaborated with stakeholders to align 'As-Is' vs 'To-Be' processes, ensuring regulatory compliance and scalability.
- Supported PI planning, backlog refinement, and roadmap execution, delivering secure and scalable solutions.
- Role: Business Analyst | Clients: TDC Net, British Telecom
Business Analyst / Technology Consultant
Virtusa
03.2021 - 01.2022
- Delivered capacity planning solutions for small cell networks with overlay technologies (SDN, SD-WAN, VXLAN).
- Defined business and technical requirements for data networking (Huawei, Cisco Nexus).
- Partnered with product teams on BSS, Order Management, Fulfillment, Service Assurance, and Billing modules.
- Produced high- and low-level designs, managing backlog and cross-functional collaboration.
- Role: Business Analyst / Technology Consultant | Client: British Telecom
Business Analyst / Component Solution Designer
Tech Mahindra
11.2018 - 03.2021
- Designed and delivered SD-WAN services leveraging SDN-NFV capability over Cisco/Huawei platforms.
- Defined end-to-end use cases for data networking installation, configuration, and troubleshooting.
- Acted as BA & solution designer for order management, fulfillment, assurance, and billing modules.
- Engaged in Agile delivery: user stories, backlog refinement, sprint demos, and PI planning.
- Role: Business Analyst / Component Solution Designer | Client: British Telecom
Business Analyst / QA Consultant
Amdocs
05.2017 - 11.2018
- Supported AT&T’s ECOMP platform for lifecycle management of cloud-based VNFs (SD-WAN, VPN, NFV).
- Conducted functional and API testing across microservices and orchestration layers.
- Delivered reporting and analysis for AI-driven anomaly detection and predictive maintenance use cases.
- Role: Business Analyst / QA Consultant | Client: AT&T
Software Test Engineer
IBM
07.2016 - 05.2017
- Supported HALO (Highly Automated Low Overhead) platform, driving automation for small cell rollout.
- Performed IST, regression, and functional testing on telecom products (AVPN & MIS).
- Role: Software Test Engineer | Client: AT&T
Software Test Engineer
GlobalStep
06.2015 - 07.2016
- Delivered QA and test strategies for real estate solutions.
- Documented defects and collaborated across engineering teams.
- Role: Software Test Engineer
Software Test Engineer
Soininfology
07.2014 - 12.2014
- Conducted manual testing, UAT, and client support.
- Prepared defect reports and collaborated with developers.
- Role: Software Test Engineer
Education
BE - Computer Engineering
JSPM’s Imperial College of Engineering And Research
University Of Pune01.2014
SSC - Information Technology
Residential Junior College.
Maharashtra State Board Of Technical Education01.2009
HSC - Mathematics
Residential Junior College
Maharashtra State Board Of Technical Education01.2007
Skills
R&D & Product Strategy: Roadmap planning, innovation in mission-critical systems, emerging tech adoption
undefinedCertification
TMBAP - Certified Business Analysis Professional
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Timeline
Business Analyst
Infosys
01.2022 - Current
Business Analyst / Technology Consultant
Virtusa
03.2021 - 01.2022
Business Analyst / Component Solution Designer
Tech Mahindra
11.2018 - 03.2021
Business Analyst / QA Consultant
Amdocs
05.2017 - 11.2018
Software Test Engineer
IBM
07.2016 - 05.2017
Software Test Engineer
GlobalStep
06.2015 - 07.2016
Software Test Engineer
Soininfology
07.2014 - 12.2014
BE - Computer Engineering
JSPM’s Imperial College of Engineering And Research
SSC - Information Technology
Residential Junior College.
HSC - Mathematics
Residential Junior College