Shrikant Sharma
Store Manager
New Delhi
Summary
A Challenging Career in Industry where I can exhibit my skills and strengths in conjunction with the organization's goals and objective. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Store Manager
Arvind Fashions Ltd
03.2022 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
ASSISTANT STORE MANAGER
ARROW
02.2021 - 03.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
FASHION CONSULTANT
ARROW
NEW DELHI
01.2018 - 01.2021
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
- Merchandised store inventory in seasonal and brand displays.
Education
10th Passed - undefined
04.2012 - 4 2013
12th Passed -
CBSE
04.2014 - 4 2015
Skills
MICROSOFT EXCEL
Accomplishments
- Suggested employment of visual merchandising efforts, which increased customer interest in the company's products.
- Achieved sales targets by 100% through exceptional convincing power.
Socialmedia - Instagram
instagram.com/Srknt.shrma.7
Organizations
ARVIND LIFESTYLE BRANDS LTD.
Timeline
Store Manager
Arvind Fashions Ltd
03.2022 - 08.2024
ASSISTANT STORE MANAGER
ARROW
02.2021 - 03.2022
FASHION CONSULTANT
ARROW
01.2018 - 01.2021
12th Passed -
CBSE
04.2014 - 4 2015
10th Passed - undefined
04.2012 - 4 2013
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