With over 6 years of experience across industries including banking, retail, and ecommerce, have developed a strong foundation in manual testing. As an organized and dependable candidate, excel at managing multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to ensure the success of the team and meet collective goals.
· Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
· Evaluated trends to understand competitive environments and assess current strategies.
· Interacted with internal customers to understand business needs and translate into requirements and project scope.
· Identified process inefficiencies through gap analysis and outlined sensible solutions.
· Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
· Creating Wireframes, Process flows diagrams, and user guides for modules and processes.
· Improved systems with addition of new features and infrastructure.
· Technical documentation – User story, SRS, BRD, SRS, Use Cases and business related documentation.
· Collaborated with the Data & Analytics team to understand business needs related to Commercial Lending and Syndicated Loans.
· Conducted detailed analysis of business processes, data workflows, and data models to identify improvement opportunities and ensure alignment with strategic goals.
· Facilitated meetings with stakeholders, subject matter experts, and development teams to gather requirements and define project scope.
· Created comprehensive documentation, including business requirements, use cases, user stories, and functional specifications.
· Worked closely with technology teams to translate business requirements into technical specifications for development of advanced analytics solutions.
· Collaborated with Risk, Finance, Compliance, Market Risk, Trade Finance, Operations, and other business lines to deliver solutions tailored to their specific needs.
· Conducted thorough testing and validation of developed solutions to ensure compliance with business requirements and identified areas for improvement.
· Contributed to development of data visualization dashboards and reports to enhance data-driven decision-making processes.
CSPO