SHRIKANT SINGH

• Assist in managing the patient calling team, ensuring proper workflow and coverage.
• Train new staff on communication protocols and patient engagement techniques.
• Record Keeping: Maintain accurate records of patient interactions and outcomes.
• Data Analysis: Monitor call metrics and patient feedback to identify trends and areas for improvement.
• Initiate calls to patients for appointment reminders, follow-ups, and health surveys.
• Address patient inquiries, concerns, or complaints and escalate them as necessary.
• Work with other departments (like scheduling, billing, etc.) to improve overall patient experience.

• Client Intake and Assessment: Receive and assess referrals, gather client information for home health eligibility
• Coordination and Scheduling: Schedule and coordinate home health services with clients and healthcare team.
• Insurance Verification and Authorization: Verify insurance coverage, obtain authorizations for services.
• Documentation and Record-Keeping: Maintain accurate client records, comply with legal requirements.
• Communication and Liaison: Serve as primary contact, address inquiries, and update all stakeholders.
• Admissions Process: Facilitate smooth transitions from hospital or other care settings to home health.
• Team Collaboration: Work with the home health team to ensure effective communication and care delivery.
• Quality Assurance and Compliance: Ensure compliance with regulations and organizational standards.
• Training and Education: Provide training and education on intake processes and changes in home health.

• Process and record payments from insurance companies, patients, and other sources.
• Prepare and submit insurance claims, ensuring compliance with coding regulations.
• Follow up on outstanding balances with insurance companies and patients.
• Maintain accurate records of billing activities and payment transactions.
• Prepare reports on accounts receivable status and collections.
• Ensure compliance with healthcare regulations and coding standards.
• Identify opportunities for process improvement and optimize billing workflows.

• Managing multiple projects from start to finish, ensuring adherence to scope, timelines, and quality standards.
• Being the primary point of contact for clients, understanding their requirements, addressing concerns, and providing regular updates to maintain strong client relationships.
• Collaborating with designers, developers, and project managers to allocate resources effectively, delegate tasks, and ensure seamless coordination among team members.
• Conducting thorough quality checks and testing to ensure the application meets design specifications and functionality requirements. Preparing and maintaining project documentation, including project plans, progress reports, and client communications, for accurate recordkeeping and timely reporting.
• Your paragraphIdentifying and resolving project-related issues, roadblocks, and conflicts proactively to ensure project continuity and client satisfaction.

STARTUP - Started company from scratch

• Understand customer needs and develop plans to address them
• Generating leads online from Various Portals.
• Cold Calling and meetings clients on daily basis.
• Approach potential customers to establish relationships.

• Analyze Intel motherboards, their functionalities, and compatibility with operating systems.
• Develop and execute project plans for Intel motherboard initiatives.
• Install, configure, and test Intel motherboards on Windows XP, 7, 8, and Oracle.
• Collaborate with teams to gather requirements and define technical specifications.
• Provide technical support and troubleshooting for motherboard and OS compatibility.
• Stay updated on Intel motherboard technology and advancements.
• Document project progress, create reports, and present findings to stakeholders.
• Maintain effective communication with team members, stakeholders, and vendors.
• Adhere to timelines, budgets, and company policies for project completion.