Shrikanth B N
Hassan
Summary
Energetically driven Application Support Engineer with a proven track record at The Hassan District Co-Operative Central Bank Ltd, showcasing expertise in database querying and exceptional adaptability. Achieved 100% client satisfaction through seamless collaboration and technical issue resolution, leveraging skills in system administration and effective time management.
Overview
5
5
years of professional experience
Work History
Application Support Engineer
The Hassan District Co-Operative Central Bank Ltd
Hassan
06.2021 - Current
- On-call responsibilities for handling the Core Banking System application and troubleshooting application-related issues.
- Delivered technical support to clients by offering solutions based on specific problems and concerns.
- A team player who can also work independently and provide 24/7 application support.
- Collaborated with development teams to resolve defects, implement fixes, and deploy releases.
- Coordinated with more than five cross-functional teams to troubleshoot and resolve issues.
- Strong knowledge of banking applications, internet, and mobile banking platforms.
- Accomplished in database and SQL/T-SQL performance tuning, wrote SQL/T-SQL queries, stored procedures, functions, and triggers.
Software Engineer Trainee
Mabsquare Software Technologies Pvt Ltd
Bangalore
03.2020 - 04.2021
- Ability to work effectively with a cross-functional product management team and design teams to successfully implement complex solutions with 100% client satisfaction.
- Proficient in troubleshooting application-related issues using SQL commands.
- Reviewed, analyzed, and implemented necessary changes in appropriate areas to enhance and improve existing systems.
- Designed and developed the front end for two client projects using JavaScript.
- Developed and maintained critical components of the workflow management website and checkout page.
Internship- SEO Intern
DiggDigital
Bangalore
10.2019 - 03.2020
- Four Month Internship has given an exposure to the working of Digital Marketing and helped to relate the practical concepts about SEO (Search Engine Optimization)
- This Internship was a medium for me to enhance my knowledge in the field of Digital Marketing
Education
Bachelor of Engineering - Information Science & Engineering
Rajeev Institute of Technology
Hassan07.2019
Skills
- Application Support
- System administration
- Database Querying
- Technical Issue Analysis
- Effective Time Management
- Adaptability and flexibility
Hobbies and Interests
- Travel
- Hiking
- Chess
Languages
- English, Native or Bilingual Proficiency
- Hindi, Full Professional Proficiency
Timeline
Application Support Engineer
The Hassan District Co-Operative Central Bank Ltd
06.2021 - Current
Software Engineer Trainee
Mabsquare Software Technologies Pvt Ltd
03.2020 - 04.2021
Internship- SEO Intern
DiggDigital
10.2019 - 03.2020
Bachelor of Engineering - Information Science & Engineering
Rajeev Institute of Technology
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