Summary
Overview
Work History
Education
Skills
Languages
Profile Snapshot
Accomplishments
Last Company
Job Type
Last Working Day
Disclaimer
Timeline
Generic
Shrikrishna Sharma

Shrikrishna Sharma

Quality Assurance Engineer
Sajanaknettu House, Bantwal, Dakshina Kannada, Karnataka

Summary

My career objective is to work for a detail-oriented organization that believes in setting standards through continuous innovations in the field of technological excellence and to prove myself as a valuable asset.

Overview

10
10
years of professional experience

Work History

QA Lead

Saks Fifth Avenue
10.2022 - 7 2024
  • Led the weekly release for saks.com website across multiple platforms, to ensure seamless deployments of multiple projects
  • Led the team of 3 QA's focusing on Stability and enhancement of saks.com website
  • Standardized bug reporting methods for better communication between QA and development teams.
  • Mentored junior team members, fostering growth and enhancing team performance.
  • Improved customer satisfaction with thorough validation of user requirements during the testing process.
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
  • Streamlined QA processes for improved efficiency, reducing project completion time.
  • Facilitated seamless integration of new team members into ongoing projects through comprehensive training programs and documentation support.
  • Identified critical defects through rigorous testing, resulting in a more stable product release.
  • Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
  • Reduced defect leakage by effectively conducting regression testing after each release cycle.
  • Built automated test scripts to handle repetitive regression testing work.

Senior Environment Engineer

Hudson's Bay Company
6 2019 - 9 2021
  • Deploy the POS NCR CMA codes in Store Controllers and Registers
  • Analyzing the defects and involving the right team on resolution of NCR POS application for SAKS Full Line, SAKS O5th and LT banners
  • Configuring the Toshiba system as POS device.

System Engineer

TATA Consultancy Services
05.2017 - 6 2019

Project: Hudson’s Bay Company


Hudson's Bay Company (HBC) is one of the fastest-growing department store retailers in the world, based on its successful formula of driving the performance of high quality stores and their all-channel offerings, unlocking the value of real estate holdings and growing through acquisitions. Founded in 1670, HBC is the oldest company in North America. Here we are supporting Merchandising applications like RFS, CRM, ASN, AMS in Retail sector and maintaining sales, purchase order, promotion and shipment notification data for reporting and users.


● Working on enhancement requirements and overcoming the bottlenecks in these applications.

● Worked on a clear case tool to move the informatica components across different environments like Dev, UAT and Production.

● Handling and resolving issues related to informatica, SQL, windows and FTP jobs and ensuring the data has been properly delivered.

● Worked on UC4 and ESP schedulers which are used to trigger the jobs in our system.

● Little knowledge on the mainframe domain like checking for mainframe datasets, definition of jobs.

Systems Engineer

TATA Consultancy Services
06.2014 - 04.2017

Project: General Electric


We manage a comprehensive range of strategies spanning a suite of investment strategies designed to help meet the diverse needs of institutional investors around the world. HR3- Reporting and Analysis Platform involves analysis of data from client side with methods involving Business Intelligence to manage the data of various Employees and Officers working under and for clients.


● Worked extensively in tools pertaining to Universe Designer, ETL.

● Worked on SQL queries.

● Development and enhancements for the new project extracts and the existing ones. It involved Informatica and Universe Designer changes.

● Involved in resolving the tickets and issues related to customers.

● Understanding Client Business Process and Requirement, and implementing in System.

● Creating documentation required for resolving the issues and demonstration of Tools

● Provides Week End Support depending upon the requirements and preparing weekly status reports.

● For a period of 6 months, I have taken the ownership and worked on SAP BO XI 3.1 to BI 4.1 upgradation project. As part of this,

1. Coordination with BO admins by doing security and structure testing of 11 universes in BI 4.1 Universe Designer.

2. Checking for the correctness of over 200 important public webi reports in new BI 4.1 platform.

3. Solved over 200 user issues who raised requests for the same.

4. Client communication and updates on a daily basis for over the period of 4 months.

Education

B.E. (Electronics Engineering) - Electronics And Communications Engineering

Malnad College of Engineering, VTU(Karnataka)
Hassan
06.2014

P.U.C. (PCMC) -

Sri Dharmasthala Manjunatheshwara PU College
Ujire
04.2001 - 04.2010

S.S.L.C. -

S.V.S English Medium School, Karnataka Secondary Education Examination Board
Bantwal
03.2008

Skills

Test strategy development

Languages

English
Hindi
Kannada
Tulu
Havyaka Kannada

Profile Snapshot

● A result-oriented professional with around 10 years of experience in the area of Digital operations QA for an Ecommerce website hosted in Salesforce Commerce Cloud, ETL Production Support and POS Environment Engineer.

● Worked in minor development and major ETL production support projects in different applications for clients like GE and Hudson’s Bay.

● Experience in Setting up POS Lab and deployment of NCR CMA codes in POS devices.

● Experience with Informatica, BI, Universe Designer, Unix, Database - Oracle, Teradata, DB2 and Snowflake, UC4 and Mainframe ESP schedulers, JIRA, Testing – Functional, Regression and System Integration Testing

● Exceptional communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilizing the same in a productive manner.

● Beginner level QA Automation expertise with AI based low code automation tool Katalon Studio

Accomplishments

  • Awarded TCS GEMS 'Star of the Quarter' award for delivering BO reporting tool upgradation with great proactiveness, hard work, proper time management, dedication and analytical ability.
  • Awarded TCS GEMS 'On the Spot' award for delivering quality projects with great proactiveness, hard work, proper time management, dedication and analytical ability.

Last Company

Saks Fifth Avenue

Job Type

Permanent

Last Working Day

07/31/24

Disclaimer

I hereby declare that the information furnished above is authentic and true to the best of my knowledge. (Shrikrishna Sharma)

Timeline

QA Lead

Saks Fifth Avenue
10.2022 - 7 2024

System Engineer

TATA Consultancy Services
05.2017 - 6 2019

Systems Engineer

TATA Consultancy Services
06.2014 - 04.2017

P.U.C. (PCMC) -

Sri Dharmasthala Manjunatheshwara PU College
04.2001 - 04.2010

Senior Environment Engineer

Hudson's Bay Company
6 2019 - 9 2021

B.E. (Electronics Engineering) - Electronics And Communications Engineering

Malnad College of Engineering, VTU(Karnataka)

S.S.L.C. -

S.V.S English Medium School, Karnataka Secondary Education Examination Board
Shrikrishna SharmaQuality Assurance Engineer