Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

SHRIMOYEE DASGUPTA

Nizampet

Summary

Working as Senior Associate in Cognizant Technology Solutions for ING Bank since Dec 2021 in IT Risk and Security profile. Over 11 years of experience and expertise into Regulatory Risk and Compliance, Quality Control and Assurance and Internal Audit. Key strengths include Risk Management and Governance, support Sox audit, Quality Control and Assurance, Risk Framework, Process Compliance and Hygiene, Process Improvement and Client Relationship/Stakeholder management.

Overview

15
15
years of professional experience

Work History

Senior Associate

Cognizant Technology Solutions
Hyderabad
12.2021 - Current
  • Working for ING Bank in IT Risk process supporting SOx audit for the database team
  • Experience on Scrum agile way of working
  • Performance monitoring of servers through validation of FQD reports
  • Validation of Identity and Access Management in CyberArk
  • Experience in preparation and end to end delivery during SOx audit cycle.

Assistant Manager

Bank of America Continuum India Pvt. Ltd.
03.2019 - 12.2021
  • Worked in Global Payments Operations in Business Controls process as second level quality assurance check
  • Perform day 2 reviews of business processes for activities related to release of payments which includes limits and access verification for the users from payment operations team
  • Perform Quality assurance self-inspection tests with different sampling methodology and identify defects
  • Work with the business to analyze root cause and coordinate with the required teams to build control system to mitigate risk
  • Conduct procedure governance for all the payments processes
  • Maintenance of Risk Governance tracker
  • Perform application reviews for all internal and vendor applications
  • Work on new applications from inception which includes coordination with the line of business, SOP creation, onboarding process associates till its implementation
  • Streamlined different quality control processes to maintain process compliance and hygiene
  • Coordinate with the HR team and the business leaders and conduct exit review and head count reconciliation report
  • Preparation and presentation of compliance dashboard to the business
  • Conduct floor Road Shows to spread risk awareness among the teams
  • Work with the business on any Adhoc reports as and when required.

Sr. Analyst

Deloitte Support Services India Pvt. Ltd.
12.2016 - 02.2019
  • Worked at Deloitte Support Services as Sr
  • Analyst in Risk and Regulatory Affairs as an individual contributor managing mandatory compliance requirements
  • Cross location handling of end to end escalation process for the mandatory compliance requirements through investigation and Root Cause Analysis
  • Work with leadership to identify and document business processes and key controls
  • Participate in operational risk assessment activities, evaluate and execute test controls to prevent, eliminate or mitigate the identified risks and validate risk measures to monitor risk levels for a healthy internal controls environment
  • Worked on Risk Management Framework
  • Participated in privacy audit for internal processes and maintenance of governance routines
  • Noncompliance data analysis, preparation and presentation of monthly dashboard to the leadership
  • On time quality delivery to multiple stake holders and monitoring multiple mailboxes to provide timely resolution
  • Ensure due diligence and maintenance of internal Governance tracker
  • Analyze process gaps and recommend process improvements or new compliance requirements
  • Exercise judgment and drive recommended approval process for external engagement / outside employment activities
  • End to end rollout of new processes
  • Execute ad hoc projects with leadership
  • Worked with the pilot team in testing new applications during the launch
  • Experience as configuration controller.

Sr. Compliance Executive

Hinduja Global Solutions
10.2012 - 11.2016
  • Worked with Hinduja Global Solutions (4 Years’ Experience) as Sr
  • Compliance Executive in US Healthcare Process and handled a team of 4 members
  • Review and Audit healthcare claims from Quality and Compliance perspective
  • Review and prepare weekly reports, Leadership Dashboards and process health check reports
  • Provide process related timely feedback to the associates and handle incident reporting
  • Maintain client complaints and feedback tracker
  • Provide floor support to executives on process knowledge and monitor quality of the projects
  • Provide Compliance training to the new hires and manage reiteration among the peers
  • Prepare exit/movement report across the projects and ensure 100% adherence to the checklist
  • Key responsibility to conduct risk analysis, monitor quality control and reduce process gaps to mitigate any compliance violation and implementation of protective measures
  • Conduct periodic reviews of system access and update security related policies and procedures
  • Track and conduct Annual Compliance Refresher training and assessment
  • Coordinate with the team and ensure 100% completion of Information Security related online assessment for new hires and track annual ISAP assessment
  • Manage configuration control for the entire engagement and conduct quarterly audit for the sub processes and ensure 100% closure of the open observations
  • Manage and publish the knowledge management assets within the engagement and initiate replication of best practices
  • Publish monthly score card for client metrics for the sub processes and track the action plans for the not met metrics and present them to the Leadership.

Technical Support Executive

Wipro
10.2009 - 05.2012
  • Joined as Technical Support Executive in US Technical Voice process in Desktop and Printer support for 2.5 years till May 2012.

Education

Masters - Environmental Science

Calcutta University

Bachelor - Microbiology

Calcutta University

Higher Secondary - Science

WBCHSE

Secondary Examination - General

WBBSE

Skills

  • Risk Management
  • Regulatory Risk and Compliance
  • Quality Control and Assurance
  • Internal Audit
  • Process Compliance and Hygiene
  • Process Improvement
  • Client Relationship/Stakeholder Management
  • Performance Monitoring
  • Identity and Access Management
  • SOx Audit
  • Operational Risk Analysis / Assessment
  • Governance Tracker Maintenance
  • Configuration Control
  • Information Security
  • Knowledge Management
  • MS Excel and Power Point
  • Communication Skills
  • Compliance Orientation Program

Accomplishments

  • QPEP Certification
  • TTT Certification
  • Received multiple recognition for exceptional performance in the team
  • Got rewarded for seamless rollout of mandatory compliance requirement
  • Recognized for sharing highest number of process improvement ideas

Personal Information

Date of Birth: 08/03/85

Timeline

Senior Associate

Cognizant Technology Solutions
12.2021 - Current

Assistant Manager

Bank of America Continuum India Pvt. Ltd.
03.2019 - 12.2021

Sr. Analyst

Deloitte Support Services India Pvt. Ltd.
12.2016 - 02.2019

Sr. Compliance Executive

Hinduja Global Solutions
10.2012 - 11.2016

Technical Support Executive

Wipro
10.2009 - 05.2012

Masters - Environmental Science

Calcutta University

Bachelor - Microbiology

Calcutta University

Higher Secondary - Science

WBCHSE

Secondary Examination - General

WBBSE

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SHRIMOYEE DASGUPTA