SHRIRAMVISHWANATH S
Business Operations Manager
Sankarankovil, Tirunelveli
Summary
Dedicated operations professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Business Operations Manager
NTT DATA IPS
06.2023 - Current
- Developed written documents and reports related to programs and operations.
- Created models to forecast and predict quantitative and comparative evaluations of various business solutions.
- Identified and analyzed project risks and developed mitigation strategies.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
Business Operation Analyst
Movate
02.2020 - 06.2023
- Applied widely accepted SAP best practices to create contracts/ Bill and implementation, providing rapid onboarding.
- Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
- Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
- Identified gaps, issues and worked around solutions.
- Facilitated implementation and support of SAP financials and performed detailed analysis of complex business process requirements.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
Project Manager Team Leader
Digital Wordings
06.2019 - 02.2020
- Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
- Used Agile planning principles to deliver tailored solutions that met customer requirements.
Operations Associate
Sutherland Global Services
07.2017 - 06.2019
- Worked in contract creation team with SAP.
- Used SAP T- Codes like VA41,Va42 and VA43.
- Used billing T-Codes and created invoice.
- Documented and maintained technical specifications for SAP applications.
- Trained and mentored junior staff on SAP system operations and functionality.
Education
Bachelor of Engineering - Computer Science
Dr.Mahalingam Collage of Engineering And Tech
Pollachi 05.2013 - 05.2017
Skills
Salesforce
Sales Forecasting
Invoicing
SOW, RAF and PO creation
Customer handling
Pricing Strategy Development
Sales process optimization
Order Management Familiarity
Timeline
Business Operations Manager
NTT DATA IPS
06.2023 - Current
Business Operation Analyst
Movate
02.2020 - 06.2023
Project Manager Team Leader
Digital Wordings
06.2019 - 02.2020
Operations Associate
Sutherland Global Services
07.2017 - 06.2019
Bachelor of Engineering - Computer Science
Dr.Mahalingam Collage of Engineering And Tech
05.2013 - 05.2017
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