Analytical professional with 3+ years’ experience in fintech, customer support, and compliance. Proven track record in fraud detection, fintech provisioning, and user access management at Teleperformance. Skilled in resolving technical issues, securing data systems, and collaborating across teams to tackle complex challenges.
Technical Skills: Knowledge of ticketing systems Email management Basic troubleshooting Interacting with customers via meetings to resolve issues Case management systems Proficient with CRM tools