SHRISHTI NARAIN
Bangalore
Summary
Operations professional with focus on streamlining processes and enhancing efficiency. Known for strong team collaboration and adaptability to changing needs. Reliable and results-driven with expertise in process improvement and resource management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Associate
Avanti Finance Pvt Ltd
05.2022 - Current
- Processed100+ loan applications daily on the AVANTI platform, maintaining a consistent TAT of T+2 days
- Implemented KYC onboarding and verification processes for100+ applications per day, ensuring compliance and accuracy
- Approved, underwrote, and rejected loan applications based on risk guidelines, managing a portfolio exceeding ₹20 Cr for co-lenders (Credit Saison, Federal Bank, Vivriti Capital)
- Conducted data analysis and created actionable insights using Microsoft Excel, SQL, and Python to optimize loan operations
- Tested loan workflows on the AVANTI platform to ensure functionality, compliance, and smooth production rollouts
- Collaborated with co-lenders and outsourced KYC partners to streamline verification processes, ensuring seamless stakeholder communication and operational efficiency
- Partnered with Risk, Product, and Partnership teams to design new workflows and enhance overall process efficiency
- Reduced turnaround time and enhanced agent networking services by streamlining operational processes and improving workflows
- Ensured accurate interest calculations for unsecured lending, including daily and monthly compounding methods
- Improved efficiency by15% through process optimizations and fostering effective cross-team collaboration
HR Intern
PHIA Foundation
07.2021 - 07.2023
- Engaged in the project called “Strengthening Organizational Policies & Capacity Building” where the main focus was on enhancing the organization’s safeguarding policies, particularly in relation to POSH, and crafting strategies and training materials to educate employees on these policies
- Developed questionnaires to assess the existing understanding of POSH among employees and to gain insights into the practical challenges and realities faced by women employees working in the field
Research Intern
Samavesh Foundation
11.2021 - 02.2022
- Worked as a research intern for a project “Impact Evaluation and Comparative Analysis of the Education Program Implemented by Samavesh Foundation in Bhopal and Sagar Districts”
- Visited the education centres run by the foundation in both the cities, collaborated with teachers, parents and children to understand the impact of the education programme in depth
- Identified gaps within the educational program and proposed corrective measures to enhance its effectiveness
Content Creator
LearnCredit
08.2021 - 09.2021
- Authored detailed articles on financial topics like CIBIL scores and credit cards, simplifying complex concepts for readers.
- Enhanced the company's social media presence by leveraging SEO optimization tools, driving increased traffic and engagement. Successfully contributed to improving content visibility and audience reach.
Education
Post Graduate Diploma - Forest Management
Indian Institute of Forest Management
05.2022
Bachelors of Commerce - undefined
National PG College
05.2019
Skills
- Microsoft Office Suite
- SQL
- JIRA
- Stakeholder Management
- Verbal and written communication
- Process improvements
- Documentation and recordkeeping
Certification
- Advanced SEO Search Factors from LinkedIn Learning
- Learning and Development Programme on Foundation in Business Excellence from CII - Institute of Quality
- Entrepreneurship Development Programme from National Productivity Council
Postion of Responsibility
- Served as the coordinator for the Literary Club at IIFM, managing a team of 11 members and driving creative initiatives.
- Successfully organized engaging inter- and intra-college events monthly, promoting literary talent and collaboration.
- Ensured smooth execution and active participation in all activities, enhancing the club's impact.
Timeline
Operations Associate
Avanti Finance Pvt Ltd
05.2022 - Current
Research Intern
Samavesh Foundation
11.2021 - 02.2022
Content Creator
LearnCredit
08.2021 - 09.2021
HR Intern
PHIA Foundation
07.2021 - 07.2023
Bachelors of Commerce - undefined
National PG College
Post Graduate Diploma - Forest Management
Indian Institute of Forest Management
Similar Profiles
Arnish MukherjeeArnish Mukherjee
Hub Manager at Avanti FinanceHub Manager at Avanti Finance
Arnish MukherjeeArnish Mukherjee
Hub Head at Avanti FinanceHub Head at Avanti Finance
Apoorva NelloreApoorva Nellore
Talent Specialist at Avanti FinanceTalent Specialist at Avanti Finance