SHRISTI TYAGI
Delhi-NCR/Remote
Summary
Detail-oriented professional with experience in contract drafting, negotiation, arbitration, and legal documentation. Skilled in using Microsoft Excel for data analysis, problem-solving, and process improvement. Strong communication and interpersonal skills, with the ability to adapt to changing business requirements and work effectively in dynamic environments. A quick learner with a strong focus on timely execution, process compliance, and adherence to organisational standards. Demonstrated ability to contribute to productivity enhancement while fostering a collaborative and professional work environment. Actively interested in reading and keeping abreast of developments in data protection and privacy laws, with a keen interest in understanding emerging legal and regulatory frameworks. An active sports enthusiast, valuing the discipline, teamwork, and perseverance developed through participation in sports.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Deputy Manger – ISC & Arbitration
National Stock Exchange
03.2025 - Current
- Managed and resolved investor grievances and complaints received through multiple platforms, including NSE and SEBI, ensuring timely resolution, regulatory compliance, and adherence to prescribed service standards.
- Managed implementation of conciliation orders and arbitral awards in accordance with the SEBI Master Circular on Online Dispute Resolution (ODR) and applicable regulatory requirements.
- Monitored and implemented SEBI circulars, regulatory guidelines, internal policies, and compliance requirements, supporting internal and external audits.
- Contributed to the development and enhancement of the SMART ODR Portal, ensuring alignment with applicable SEBI ODR framework, business requirements, and regulatory processes.
- Conducted detailed compliance and audit checks using Microsoft Excel, including data validation, reconciliation, exception identification, and verification against regulatory requirements.
- Coordinated with Trading Members, ODR Institutions, conciliators, arbitrators, and internal stakeholders for resolution of regulatory and operational matters.
- Coordinated training programmes for conciliators and arbitrators and investor awareness programmes, facilitating stakeholder engagement and regulatory awareness.
- Prepared and reviewed regulatory communications, notices, reports, MIS, and compliance documentation relating to investor grievances, ODR proceedings, and Exchange processes.Addressed investor grievance complaints received through multiple platforms of the Exchange/SEBI, ensuring timely resolution and adherence to regulatory standards.
- Implementation of Conciliatory Order/Arbitral Award in accordance with the SEBI Master circular on Online Dispute Resolution.
- Compliance with the SEBI circulars, Internal & External Audit.
- Development of SMART ODR Portal in accordance with SEBI circular.
- Utilised Excel to conduct detailed audit checks for compliance verification, ensuring alignment with regulatory requirements.
- Coordinated events to foster collaboration among trading members, including training for conciliators/arbitrators and investor awareness programmes.
Legal Assistant- Cambre & Associate
AJC Global
03.2024 - 02.2025
- Supported the Personal Injury Litigation Team in trial preparation, case strategy, and litigation proceedings, including drafting demand letters, complaints, mediation agreements, and settlement contracts.
- Managed pre-litigation case processes for motor vehicle accidents, slip-and-fall incidents, and premises liability matters, including claim setup, documentation, and preparation of letters of representation.
- Conducted comprehensive legal research and case law analysis using LexisNexis and Westlaw to support attorneys in case preparation, legal drafting, and litigation strategy.
- Conducted client intake and interviews, communicated with prospective clients, gathered case facts, assessed preliminary claim information, and established professional client relationships.
- Assisted with case management and litigation administration, maintaining case records, organizing documentation, tracking case status, and supporting timely completion of legal processes.
- Drafted and reviewed legal correspondence, claims-related documentation, and litigation materials while ensuring accuracy and consistency with applicable legal requirements.
- Developed strong written and verbal English communication skills through regular professional communication, legal drafting, client interaction, and workplace immersion.
Contract Abstraction & Negotiations
Elevate
08.2023 - 02.2024
- Drafted, reviewed, negotiated, and redlined commercial agreements, including Master Service Agreements (MSAs), Vendor Agreements, Licensing Agreements, and SaaS Agreements, ensuring legal compliance and alignment with business objectives.
- Managed a high volume of commercial contracts while maintaining accuracy, quality, and timely turnaround in accordance with project requirements and business deadlines.
- Collaborated on contract management projects for Palo Alto Networks and DocuSign, supporting end-to-end contract processing and ensuring timely completion in accordance with project timelines.
- Utilized Contract Lifecycle Management (CLM) tools, including Ironclad and DocuSign, for contract review, processing, tracking, and workflow management.
- Extracted and reviewed key contractual metadata, obligations, and commercial terms from agreements to support compliance, data accuracy, and contract management requirements.
- Performed contract data analysis and reporting using Microsoft Excel, supporting effective tracking, reporting, and management of contract-related information.Drafted, reviewed, negotiated, and redlined commercial agreements, including master service agreements, vendor agreements, licence agreements, and SAAS agreements, ensuring legal compliance and alignment with business objectives.
- Managed high volume of contracts, consistently delivering quality work within tight deadlines, contributing to overall project success.
- Collaborated on projects for Palo Alto and DocuSign, processing contracts to ensure timely completion and adherence to project deadlines.
- Worked on CLM tools like Ironclad & DocuSign.
- Extracted specific metadata terms from various contracts to ensure compliance and accuracy.
- Demonstrated proficiency in Microsoft Excel for data analysis and reporting.
Education
Diploma - cyber-Security & Data Protection Laws
NALSAR,
Hyderabad01-2023
B.A. LLB(Hons) -
Amity Law School,
Delhi01-2022
XII|CBSE -
Indirapuram Public School,
Pratap Vihar01-2017
X | CBSE -
Bal Bharati Public School,
Brij Vihar01-2015
Skills
- Audit compliance
- Dispute resolution
- Advanced use of Excel
- Legal research using tools like LexisNexis and Westlaw
- Worked on CLM tools like Ironclad & DocuSign
- Handled high volume of contracts and delivered quality work within tight deadlines
- Organising Events - Trading Members connect, Training for Conciliator/Arbitrator, Investor Awareness programmes
- Handled high volume of contracts and delivered quality work within tight deadlines
- Customer interaction for complaint resolution
Certification
Certificate course on Sexual Harassment at Workplace by LEAF, LEAF, 2018-01-01
Advanced certificate course on "Alternate Dispute Resolution" by The LAW Learners, The LAW Learners, 2020-11-01
Advanced certificate course on “Basics of Contract Drafting” by The LAW Learners, The LAW Learners, 2020-10-01
Certificate course on Privacy Law and Data Protection Law by university of Pennsylvania, University of Pennsylvania, 2023-12-01
Certificate course on Contract Lifecycle Management by lawSikho., lawSikho, 2024-03-01
Timeline
Deputy Manger – ISC & Arbitration
National Stock Exchange
03.2025 - Current
Legal Assistant- Cambre & Associate
AJC Global
03.2024 - 02.2025
Contract Abstraction & Negotiations
Elevate
08.2023 - 02.2024
Diploma - cyber-Security & Data Protection Laws
NALSAR,
B.A. LLB(Hons) -
Amity Law School,
XII|CBSE -
Indirapuram Public School,
X | CBSE -
Bal Bharati Public School,