Summary
Overview
Work History
Education
Skills
Certification
Projects
Hobbies and Interests
Languages
Timeline
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Shriya Agarwal

Bangalore,

Summary

With a proven track record at Infosys, I excel in leveraging skills like LWC and effective project management to deliver high-quality solutions. Recognized for outstanding contributions and ability to handle multiple projects, I bring a blend of technical expertise and client-focused support, driving significant improvements in CRM analytics and system integrations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technical Lead

Infosys
Bangalore
11.2024 - Current
  • Analyzed user needs and software requirements to determine design feasibility.
  • Created detailed project plans with timelines, deliverables, and resources needed.
  • Worked on Multiple projects with Sales, Service & Experience cloud.

Technical Lead

Infosys
Mississauga
08.2022 - 11.2024
  • Provided Kudos by Client and Business multiple times
  • Handling Multiple projects at the same time
  • Provided responsive and professional support to existing clients and pulled up new projects with more clients over the quality of launched projects
  • Developed prototype demonstration, managed system configurations

Senior Associate Consultant

Infosys
Bangalore
03.2020 - 08.2022
  • Awarded among Top 3 performers and RISE INSTA awards
  • Develop, maintain, create, and improve LWC, Aura Components, VF Pages, Custom Settings, Custom Metadata
  • Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace

Senior Analyst

Capgemini
Bangalore
08.2017 - 03.2020
  • Awarded as Rising Star
  • Develop, maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex customizations, custom objects, fields, and formulas, aura components
  • Work directly with Business POC's and independently perform development, testing, implementation and documentation relates to the SalesForce.com development

Education

Bachelor of Technology -

Govt. Women Engineering College
Ajmer
06.2017

Skills

  • LWC
  • Aura
  • HTML
  • CSS
  • Javascript
  • Apex
  • Visualforce Pages
  • Admin Configurations
  • Rest API Integration
  • Experience Cloud
  • Sales & Service Cloud
  • CRM Analytics
  • Omni Studio
  • CTI Integration

Certification

  • Salesforce Certified Platform Developer 1
  • Salesforce Certified Javascript Developer 1
  • Salesforce Certified Associate
  • Salesforce Certified AI Associate

Projects

NISSAN ONSITE (08/01/22 - Present) 

  • Onsite Technical Lead working with multiple projects
  • Handled Data migration including Historical Data
  • Digital Messaging, integration with Marketing Cloud, Salesforce Reports & Dashboards

NISSAN (02/01/21 - 08/01/22)

  • Actively working on development of NISSAN website community cloud portal implemented using Lightning AURA along with REST API Integration.
  • Working on other Salesforce configurations like CMS, Custom Settings, Custom Labels, Objects and Field configurations as well as community configurations.
  • Basic knowledge over commerce cloud.

Lightning PayerB2B Community Cloud Portal (Infosys Healthcare Platform) and IVM (Infosys Vaccine Management System) (04/01/20 - 01/01/21)

  • Actively worked on development of a community cloud portal for IHP completely implemented using Lightning Web Components LWC with Salesforce DX and Health cloud for IVM.
  • Worked with chart JS libraries in LWC and Google Analytics report and graph generation using Salesforce LWC.

NBCU Ad-Sales (Skuid to lightning) (07/01/19 - 03/01/20)

  • Actively worked on development of lightning pages from SKUID pages completely implemented using Lightning AURA and VF components.
  • Worked on various Salesforce configuration like Lightning tabs, apps, Process builder and workflows.

NBCU Local Media SMART (01/01/18 - 06/01/19)

  • Actively worked on development of lightning pages and multiple Business POC's for the given requirements completely implemented using Lightning AURA.
  • Developed the entire SKYCASTLE module independently along with lightning components, configuration, technical document, migration and deployment.

Hobbies and Interests

  • Reading
  • Sketching

Languages

  • Hindi, Full Professional Proficiency
  • English, Full Professional Proficiency

Timeline

Technical Lead

Infosys
11.2024 - Current

Technical Lead

Infosys
08.2022 - 11.2024

Senior Associate Consultant

Infosys
03.2020 - 08.2022

Senior Analyst

Capgemini
08.2017 - 03.2020

Bachelor of Technology -

Govt. Women Engineering College

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Shriya Agarwal